"Now anytime a store not Walmart actually enforces their store policies they are called rude or badly managed."

Amen

Telling you that you are not allowed to do something is not the same as being rude.

You state that in Virginia you were able to return cases if they didn't fit, but in the DC store you had not purchased the case yet. Are you sure that in Virginia they would have let you open the case in the store, prior to buying it? Did you ask if you could open the package, or just try to open it on your own? On another note, how many cell phone cases do you need to buy at Radio Shack that you don't already know what fits your phone?

So purchase it, open it right there, and return it promptly if it doesn't fit. Sheesh.

Walmart's ass kissing has ruined the common sense of Americans. Now anytime a store not Walmart actually enforces their store policies they are called rude or badly managed. Listen up poster, just because a store does NOT follow policy, does not mean that store is RIGHT. It means THEY ARE NOT FOLLOWING POLICY. You CAN NOT open shit before you buy it. Do YOU want to buy something that someone else has already opened and flucked with? I am willing to bet my bank balance the answer is NO.

Now, stop being stupid and get some common sense.

It seems that Radio Shack employees in DC are either poorly trained or simply rude. I purchased cell phone cases from Radio Shack in Virginia and been able to return them if they didn't fit - yet when I tried to open an easily closeable package at the 12th NW store I was told that I'm not allowed. The employee actually expected me to purchase the product without actually looking at it even though their was a definite possibility of it not being applicable and the package was easily re-closable. As I said at Virginia Radio Shack stores I have not had this problem so its either something with bad Management in DC or bad employees. I guess the moral of the story is avoid purchases in DC which by the way makes you walk out of the store without a bag as well. Its seems that the old saying of Southern hospitality has something to it after all.

the package should tell you if it would fit your phone. If you open it and then it doesn't fit and you put it back on the shelf, and someone comes along they would rather have an unopened package. Some stores are lax on their rules but others are more strict. It is their policy and that does not mean they are rude, they are there to make a profit and it is hard to make a profit on a package that has been tampered with