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Rainbow Vacuum

Canada,
Ontario

Consumer complaints and reviews about Rainbow Vacuum

Jc_byblos Send email
 
Mar 12, 2012

Cheaper Online, and Expensive Through Agents!!!!!

Incident occurred a couple of hours ago: May 11, 2010 from 8:30 pm to 10:30 pm.

I went to the Green Living Show at the DE Centre this year. I signed to win a "Rainmate ". A few weeks later, they called and said that I won the Rainmate and they need to deliver it to me, but they needed a schedule to also ensure that I get a free mattress cleaning. I agreed to the mattress cleaning.

She came to my home and set up the Rainmate and started to go through the sch-peel of selling me the vacuum. I knew this was going to be a sales pitch of an expensive kind.

We went through the sales pitch after 2 hours!!! She wanted me to buy the product at the price of $2500 and it is only available at that rate or if anything purchase the product at $3900 after the visit. It was a real pressure sales tactic.

I work in the energy retail industry doing complaints, so I know first hand in dealing with shoppers remorse. I NEVER jump at any offer. I stated that I never commit to anything at least 3 times, and she called her manager using my cell phone and as she spoke with her manager, she was speaking to me through her manager advising me indirectly, 'no, I didn't know that I could give him the cooking set today if he purchased' and 'I already told him that it is a great investment and it is for his health' blah blah blah.

I was kind enough just to let her finish her talk with the manager and stayed firm at my no. I helped her pack up the vaccine and even helped her to the car.

As soon as I came in, I researched the vacuum and found out I could purchase these vacuum from $300 to $500. I want to tell everyone not to buy from sales agents. It is cheaper to buy online.

Btw... the Rainmate is just a plug in air freshener! Does not clean the air at all!!! It even says so at the bottom of the motor 'air freshener'. Garbage. And to think, she wanted to sell me the scents for $30.
SothernbelleinAL Send email
 
Mar 12, 2012

Cheaper Online, and Expensive Through Agents!!!!!

I'm sorry you had a bad experience with a Rainbow Dealer. I am a Rainbow Dealer in Alabama and the first thing you should be telling people is that if you purchase a Rainbow online and not through a Reputable Dealer will Void the warranty on the product. The ones you are speaking of are pre-owned units that have most likely been reposed. Rainbow makes the best product out there and as far as my Rainmate goes, It does clean the air, it purifies, aromatises, humidfies and vaporizes. Since placing my Rainmate in my bedroom, I have not had to dust the table it sits on or my dresser. Another thing, just for your info --- even the Owner of e-bay wouldn't buy one on his own site due to the fact it Voids the warranty.

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