please important channels to my kids and I have not been showing, like channel 5, 60, 61 etc. even if they come up they are always cracking. this has been going on for like a month now. 2021831501. kindly help fix d problem asap. thanks in anticipation

please important channels to my kids and I and showing. like channel 5, 60, 61 etc. and if they mistakenly show they tends to crack. easy showing channels like channel 2 is beginning to crack too. kindly help fix this problem asap. we have not been enjoying our Gotv channels for a month now. thanks in anticipation