shame on you RAK BANK .

You hire agents who have huge ego’s and think that they are the owners of the company.

I have never ever experienced in my life an agent who forgets his job role. And argues back with the customer and constantly interrupts.

If you guys care about the credibility of your company please train your agents to have some moral fibre of helping customers .

The agent I had a horrible time with is named. Glenn . On 7/4/2018 time 22.31 .

I also have a call recording of how that agent spoke to me.