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Ramada Inn

United States

Consumer complaints and reviews about Ramada Inn

MauiAL50 Send email
 
Mar 6, 2012

Careless housekeeping staff

Seems like the cleaners came every day but you sent them away on more than one occasion. As Your Mom Knows Best stated, they have those "do not disturb" signs for a reason, and most I have seen have a message on the other side about cleaning the room.
Rittole Send email
 
Mar 6, 2012

Careless housekeeping staff

Room was fair. We stayed 5 nights. We had housekeeping come 3 times in 5 days. I requested no cleaning the first day, as we arrived at 4 am, and needed the rest. The second day, got a knock on the door at 820am waking us up. I answered the door, said not now. Guess that translates to not today, so no cleaning. Next day, Sunday, a knock on the door at 9. I answered and asked if they'd some back later. I asked for towels, just in case. Good thing, they only made the bed. Monday, I got up and went to get coffee in the lobby. Was asked you go now? Not yet, in a little while. As were leaving for the day, my wife spotted a housekeeper, gave our room number and said it was ready to be cleaned.

Ok.. We got back to our room at about 11pm that evening to find our room door open about 4-6".. I told my wife to wait outside while I checked for an intruder. Finding none, I had my wife check our belongings while I went to the lobby. I told the night mgr what had taken place. He seemed genuinely sorry and said it'd be taken care of. If I ever stayed there again, he'd personally give a discount or a free night... As if..Tuesday morning while checking out I asked Monica the day mgr if anything was said about what happened. Nope not a clue. So, in short, Housekeeping doesn't do much, and if they do, they might just leave your door open so anyone could help themselves to your belongings..this is the SECOND hotel in three months we stayed in that were unsatisfactory. The days inn in old town ( rundown, but cleaning staff came every day). Ramada inn this past week... Never again.
Your Mom Knows Best Send email
 
Mar 6, 2012

Careless housekeeping staff

Normal people put that "do not disturb" sign on the outside door knob when they wish not to be disturbed...

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