Our loyalty with the bank is more than 16 years. It may sound as a 'petty problem' but I've just had a recent misconception upon the rule 'Don't use or turn off your cellphones inside the bank'. Well, simply to provide security and prevent robbery right? But just few hours ago in Rcbc Jaro Iloilo City branch security guards kept reminding clients before to enter their premises ...'Never use your cellphone' its like 'I dare you to never bring your phones' with the understanding if there is a call or text you must answer it outside the bank. Then damn waiting for almost an hour and a half waiting for your turn on bank transaction I just want to kill out time and boredom. Newspapers or magazines were rarely provided while waiting so what are you going to do...Sleep? So i went to play on my cellphone app and viola, I was accosted by the guard while pointing to their famous signage. 😖 I think the bank never explained to.them further what 'emergency' really means.