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Ready Fresh (Poland Spring)

United States

Consumer complaints and reviews about Ready Fresh (Poland Spring)

Glenn Roberts Send email
 
Oct 29, 2019

Excessive Delivery

On several occasions, this company sent me deliveries which was never ordered. After 15 years of receiving service, lately I am totally furious and have cancelled my account. Even though in the system, I received confirmation that my delivery has been skipped, on the nights before and on the morning of, I received texts that my delivery is coming?? I now have 6 5-gallon bottles of water sitting out in the open.Today, I call customer service and cancel my subscription. After I hang up, I receive 2 -5gallon bottles of water, 5 cases of soda water and 1 case of water which I did not order, See attachment. I was then advised that the items could not be picked up because the driver had not entered it into the system and that I have to call back after 6pm. Really poor customer service and I guess that the drivers are doing what they want!!

Excessive Delivery

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