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Ready Fresh (Poland Spring)
United States
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Consumer complaints and reviews about Ready Fresh (Poland Spring)
Glenn Roberts
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Oct 29, 2019
Excessive Delivery
On several occasions, this company sent me deliveries which was never ordered. After 15 years of receiving service, lately I am totally furious and have cancelled my account. Even though in the system, I received confirmation that my delivery has been skipped, on the nights before and on the morning of, I received texts that my delivery is coming?? I now have 6 5-gallon bottles of water sitting out in the open.Today, I call customer service and cancel my subscription. After I hang up, I receive 2 -5gallon bottles of water, 5 cases of soda water and 1 case of water which I did not order, See attachment. I was then advised that the items could not be picked up because the driver had not entered it into the system and that I have to call back after 6pm. Really poor customer service and I guess that the drivers are doing what they want!!
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