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RedBox

United States,
Maryland

Consumer complaints and reviews about RedBox

User769989 Send email
 
Mar 29, 2012

Double charging for DVD from Redbox

In May I tried renting a video from Redbox fot the 1st time. I returned it the next day. When my credit card bill came there were 2 charges for video rentals one on the day I received it and another on the next day when I returned it. I only got one video for one day. I e-mailed them and was told that they would credit me next video rental. (It would be free).
I rented another video in June for one day and when I checked my credit card account there were 2 more charges for videos just like before. There was no credit listed in the account. Well I WILL NOT RENT ANOTHER VIDEO FROM THEM.
User925218 Send email
 
Mar 29, 2012

Double charging for DVD from Redbox

Redbox SCAM RIPOFF. They charge your credit card the instant you reserve online! It doesn't matter that it's midnight and the store's closed and you don't pick up your movie until the next day. I contacted customer service 4x now to no care or resolution from them! Redbox SUCKS! BOYCOTT these BASTARDS taking advantage of customers!
User738050 Send email
 
Mar 29, 2012

Double charging for DVD from Redbox

Interesting
Aced1100 Send email
 
Mar 13, 2012

Unauthorized charges

Redbox charged $83 dollars on my credit card but I returned the DVDs. They will not reverse the charge. I am hopping mad!
Whythelongfaces Send email
 
Mar 13, 2012

Unauthorized charges

Did you get a confirmation of the movie acceptance?

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