Submit a Complaint

RedBox

United States,
New York

Consumer complaints and reviews about RedBox

rcdrlemire Send email
 
May 16, 2019

unauthorized charge

Spoke with Johm, Badge ID# 101128236 on 5/15/19 @ 4:07 EST.
Transaction ID # 4456722015

2 Redbox movies were returned to the exact location they were rented at (18 hours later). Today I was charged for these rentals as they are not in their system as "returned".
Nono123 Send email
 
Feb 23, 2012

poor quality

Call the redbox customer service line 1-866-redbox3
the customer support team does offer help when itcomes to a movie that isnt working
Nono123 Send email
 
Feb 23, 2012

poor quality

I dont understand why you would threaten to leave a movie RENTAL company due to an unplayable disk. No matter what rental company you are going to go to, people dont know how to take care of movies sometimes and return them or send them back and dont tell anyone, therefore they are put back into circulation. There are over 24, 000 kiosks across the united states, do you honestly think therecould be people that go through the machine every second of the day and look for unplayable movies? take the 5 minutes and make a call to the cust support group. They shouldnt have to bend over backwards to keep you as a customer, infact you should be thankful there is a cheaper way to have entertainment!!!
Janet Franzone Send email
 
Feb 23, 2012

poor quality

I just rented the movie Brides Made and i am very upset because it's all scratched, and keep skipping scenes. This is not the first time I rented a movie from redbox that this problem occurred and i like the company do something about to keep me as a customer. My email is [email protected] or [email protected] Thank you so much for understanding. Janet Franzone.
Jaberwocky Send email
 
Feb 23, 2012

poor quality

redbox Customer Care

1.866.733.2693

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    Multichoice (DSTV) - Customer Service
    On the 30th of July I have upgraded to Compact plus at the...
    Multichoice DSTV - Dstv Multichoice
    On the 30th of July I have upgraded to Compact plus at the...
    Brg - ERA407466861MY Tlg segerakn
    Tlg segerakan ERA407466861MY
    celcom servis - signal teruk
    sejak beberapa minggu ni..(awal bln 8/2019) servis celcom...
    ag - signal teruk
    sejak beberapa minggu ni..(awal bln 8/2019) servis celcom...
    lovetoria - I need a full refund.
    Two payments came out of my credit card and I need a ...
    LOVETORIA*PAYLVT.COM 1xxxxxx2932 - Lovetoria
    Money taken out of my account without me authorizing it I...
    Hallmark channel - No I love lucy
    YOU HAVE TAKEN OFF I LOVE LUCY AND PUT ON THE MIDDLE. I...
    Poslaju Parcel Hub - PACKAGE STUCK OR STATUS NOT UPDATE
    My tracking no is ERA389320973MY, the status only show...
    Schuberth Pinlock For helmet M1 - Still waiting for delivery
    I am still waiting for delivery of a small item which is...

    Recently Updated Complaints

    Multichoice (DSTV) - Customer Service
    On the 30th of July I have upgraded to Compact plus at the...
    Multichoice DSTV - Dstv Multichoice
    On the 30th of July I have upgraded to Compact plus at the...
    Brg - ERA407466861MY Tlg segerakn
    Tlg segerakan ERA407466861MY
    celcom servis - signal teruk
    sejak beberapa minggu ni..(awal bln 8/2019) servis celcom...
    ag - signal teruk
    sejak beberapa minggu ni..(awal bln 8/2019) servis celcom...
    lovetoria - I need a full refund.
    Two payments came out of my credit card and I need a ...
    LOVETORIA*PAYLVT.COM 1xxxxxx2932 - Lovetoria
    Money taken out of my account without me authorizing it I...
    Hallmark channel - No I love lucy
    YOU HAVE TAKEN OFF I LOVE LUCY AND PUT ON THE MIDDLE. I...
    Poslaju Parcel Hub - PACKAGE STUCK OR STATUS NOT UPDATE
    My tracking no is ERA389320973MY, the status only show...
    Schuberth Pinlock For helmet M1 - Still waiting for delivery
    I am still waiting for delivery of a small item which is...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username