So-called stylist <name withheld>should not be allowed near color or scissors or razors - Ever! First occasion (walk-in): Came in for color: lowlights and highlights (no cut, as I was growing it out). <name withheld>did the color. Result: A prominent large circular 'burn' mark of the darker color right on the top of my head! Second occasion (appointment): different stylist, color, no cut (still growing it out), no mishaps. Third occasion (walk-in): <name withheld>is my stylist again and I thought, "OK, well this is just a cut and not color" -- I should have run. Instead, I told her that I'd been growing my hair out for 6 months, and I was still growing it out, so please don't take off any of the length, just a trim. I told her very specifically not to take anything from the sides, but that my bangs were a little longer than I liked and could be thinned out a little. I told her again that my intention was to grow it longer and that I was trying to get it all one length. I stressed this last part at least three times. There was another woman, who I assumed was another stylist, who sat 2 seats next to mine in an otherwise deserted salon who witnessed all that was said. Result: She didn't touch my bangs. She DID, however, proceed to razor and scissor and chop directly into the thickness of my hair, creating extremely thinned out layers which is the EXACT OPPOSITE OF WHAT I ASKED FOR. Was she just not listening? My hair is in worse shape now with all her crazy razoring and thinning of the portions I said to LEAVE ALONE and complete neglect of the portion I said needed work. Was it done on purpose as a joke? Did she and her friend laugh after I'd left? The closest I can equate this haircut to is Joan Jett with overly-heavy bangs -- might work for Joan, but SUX on me -- and more importantly NOT WHAT I ASKED FOR. All that time I spent growing it out is now utterly wasted, as I will now have to go somewhere else and have it cut properly, but likely will have to let even more length go (grrrr) in order to get my healthy THICK hair back.

You&amp;amp;amp;#039;re kind of an ass. Using the term &amp;amp;amp;#039;boy&amp;amp;amp;#039; over and over again to degrade service personell.