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Consumer complaints and reviews about Reliacard

Malinda Gardner Send email
Jul 15, 2020

No service

I have 1240. At this bank and they will not issue me a card. I talked to someone 2 weeks ago she stated she had to change my address and to call back in a week. I have already changed my address with child support 2 years prior.I have tried to call back to get a card issued without success. They hang up when you have held for 55minutes and you have to start again. In a pandemic, I can’t work and I can’t get this money either. It has been since 6/2/ case # with foC, st Clair county is 740013526. I would appreciate any help in obtaining this money to prevent eviction
Kellybrown Send email
Apr 24, 2020

Customer service

On hold for 20+ hours over two days. Fraudulent charges on my child support reliacard. No customer service and no way of submitting an online complaint. Not sure what to do?
Dtucker Send email
Dec 18, 2018

I don't have card

Received text saying$ was added to my card??? I don't have a Reliacard Soo is someone scamming my identity?
This happened three times!!!
FRANKE Send email
Mar 3, 2017

digitals number of US Bank RELIA CARD

I ve receive coming from Nigeria an RELIA CARD US BANK trough the VENRO ORGANIZATION in USA Massachusetts, but after to enter in the website from the bank and ve put the 12 digitals number it was impossible to go in front and make the processs to receive the pin code,the card don't ve tel number on the back side,when I contact the VENRO ORGANIZATION they ask me for the pin code 7000$ saying that is the fees to pay on the government, Ithink that I'm a victim from part of fraudsters in USA,if you are interested I ve all the proofs with me and also the card, contact me on my email address
darwonda1 Send email
Apr 16, 2013

Releasing funds

I had over drafted my account with Reliacard, when the funds where made available to the account they told me it would be three business days before they could release my funds. I waited until the fourth business day to let them know that I still could not access the funds, I spoke with three different customer services reps and one supervisor who hung up the phone on me because I told him I could not wait the additional three days before I could access my funds. When I had spoken with the third representative he told me that he was a supervisor and that there was no one else that I could speak with besides him or the other supervisor that I had previously spoken with. He also told me that I need to watch my language, when I did not use any foul language while speaking with him. I really felt that I was mistreated and my intelligence were insulted. So now I will have to wait an additional three business days before I can retrieve my funds that have been on the card since March 19,2013.

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