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Reliacard

United States,
Texas

Consumer complaints and reviews about Reliacard

msashley2656 Send email
 
Sep 15, 2020

Card deactivated

Reliacard is ridiculous. Received my unemployment benefits tried to use my card was declined. Called and a gent said the state blocked my card usage. Called back next day found out that was a lie reliacard blocked my access for fraud review. Was told to fax in W-2 I'd and ssn and rep gave me wrong fax number. Called the next day rep told me just fax I'd she gave me wrong number. Called to talk a supervisor who said just fax in I'd. Looked on website and seen if my address is different from what they have on file I have to show proof of address. So I uploaded those files and was told 5 business days. Called back today and agent told me supervisor was wrong it's 10-15 days. Talked to another supervisor said agent was wrong it's 5 days. So I have to call back everyday just to see what load of crap I'll hear. How can they do this people at a time of pandemic when folks are outta work and barely making ends meet. As soon as I get my new card I'm opening a checking account I will never deal with reliacard again.
If anyone can help please email me ... Ashley keith [email protected]
Shantell Boxley Send email
 
Apr 25, 2020

Lost card

Jo answer when trying to report my card stolen. Been trying for hours to get ahold of someone this is beyond ridiculous!!!! The website is all screwed up as well!!!!

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