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Remit2India.com

United States

Consumer complaints and reviews about Remit2India.com

Ramesh79 Send email
 
Aug 13, 2019

No care of Customers

This is a very stupid site and unable to contact them. i was waiting more than 2 hours and one of the guy picked up and said he will transfer the call to respective department. but i was waiting waiting waiting, no one picked up.

I have been trying to transfer the money first time. it is simply in the site showing status is pending to complete KYC. not sure why they need KYC to complete. more over i don't have KYC with me right now. Also, no one called me asked about it for more than 3 days. They are cheating and updating that they will transfer on 0- 1 hour window.

if they need verification they can ask other documents as proof. like ,passport or Aadhaar card etc. but they were asking about KYC which usually we don't have. Also, if needed they can contact bank and confirm.

I didn't understand remit2 india getting commision out customer money and cheating us holding the amount to provide the documents .this was not mentioned in any of the page before we send the money. once complete transaction holding it for asking mor edocuments,
Ritesh L Send email
 
Feb 23, 2012

Customer cheating!

I AGREE THAT REMIT2INDIA IS A CHEAT.
I BOOKED REMITTANCE AND THEN IT TOOK HELL LOAD OF TIME, WHEN I COMPLAINED THEY SAID IT WAS A PROBLEM OF ACH. HOWEVER MY MONEY WAS OUT OF MY ACCOUNT AS PER SCHEDULE. THEY KEPT MONEY WITH THEM AND WHEN RATES WENT DOWN THEY REMITTED MY MONEY EVEN THOUGH I ASKED THEM TO CANCEL TRANSACTION/REMITTANCE AS BY THE TIME THEY ANSWER MY COMPLAIN AND LOOK INTO ISSUE THE RATES WERE ALMOST RS 2 DOWN PER DOLLAR.

THEY CHEATED ME
CSR2I Send email
 
Feb 23, 2012

Customer cheating!

Dear Customer,
I am writing on behalf of Remit2India. We would like to assist you with your concerns.
We request you to write to us at [email protected]
Regards,
Remit2India
Send email
 
Feb 23, 2012

Customer cheating!

I have used remit2india.com to send money to India. They says that the rate will be applied as per the exchange rate of the day your funds are converted. They are cheating the customer. They are not disclosing what rate they have applied to your fund. Nor they keep the old rate on their site.

What they basically doing is converting your fund on the less rate and saying that was the rate when your fund are converted and cheating the customer. I checked their web site and call the customer service rep to check the exchange rate for June 22 when my fund was converted and I was told that the exchange rate at 12:30 a.m Eastern time for NRE Account is 40.39 and Normal is 40.32. I did my transaction as NRE Account but I was given the exchange rate of 40.32.

They are cheating the customer. Check well before doing any business with them.

Thanks,
Suneet Bansal.
Ravi.singh Send email
 
Feb 23, 2012

Customer cheating!

Thanks guys for your comments. Fortunately for me, they messed up during my account verification process. They inactivated my account with no apparent reasons and their customer care simply do not have any answer to this. I will be away from this company. Can you share if you know any way to delete my account from their database?
Send email
 
Feb 23, 2012

Stay away from this company!

Hi everyone,

I initiated a transfer of $12,000. and since I was transferring such huge amount they promised me to give a better rate.

The rate they actually gave me was much less then what ICICI would give for 5000$ and they told me there would be no fees. Instead they charged me $15+Rs200. They also promised me a bonus, but leave bonus of Rs 250, they charged me so much money on top of It.

Also, many branches of banks are not listed with them, so you have to pay Rs 150 extra for your demand draft.

Seriously they are big cheaters, first their representatives will call you everyday and bug you and the moment you will initiate the transfer and when they will cheat on you, you will not be able to get hold of them.

I would strongly recommend not to use REMIT2INDIA, if you want your money to be safe.
Sruthi138 Send email
 
Feb 23, 2012

Stay away from this company!

God I wish I had read these reviews. Would have saved me a heartburn and a few tums.

I needed to send some money to India and registered with this website. Fact that it was linked to Times of India seemed to make it sound legit (live n you learn). Anyway, some calls to customer service later, my transfer order is placed. I'm asked to give specific times when I can talk to some compliance team. I gave them a 12 hour window and no call. Then someone calls me up and leaves no message. An email after a few hours confirms it's the compliance team, but no call back number. I email asking them to call me back and call their customer service as well. Three more days later, I get a call from a "compliance officer" and am asked all kinds of questions like where I work, where I worked before, how much I make and who'se the person receiving it and why they need the money. I was peeved with the questions, but thought security is security. Guy hangs up after 15 minutes and says money will be transfered by so n so date. Next day evening, I get a call saying my transfer has been cancelled.

After 6 days, they cancel my transaction. WTF. They don't take complaints and will not acknowledge any issues. Some random compliance committee had decided to cancel it and they won't talk to me or offer an explanation.

How the hell is this a valid company and are they making any money?

Save yourself the hassle. It would be easier to fly to the country and hand deliver the money than use them

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