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Renault Captur

South Africa

Consumer complaints and reviews about Renault Captur

LanceP Send email
 
Feb 12, 2019

Defective Parts

I purchased a Renault Captur in 2016 and have since endured two major defect issues. First i had starter issues which the dealer fixed as this was still under warantee. Second issue that i experienced was late last year, the led lights were not going off after locking. I took the car to the dealer (Renault woodmead) and they advised the computer box was faulty. Still under warantee they ordered a new box from FRANCE. The part arrived on 12-02-2019 after placing the order around 2-01-2019.

Yesterday (12/02/2019) i am told the VIN number does not match the part and they have to re-order from france.So what this means is that my car was initially given a different part or somehow replaced(not sure when). I am deeply disappointed with Renault. I am not prepared to wait another month for my car. One thing for sure i will never buy a RENAULT after this.

When i eventually get my car back, will rid of it and dealing with renault.

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