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Retro fitness of howell/ABC financial

United States,
New Jersey

Consumer complaints and reviews about Retro fitness of howell/ABC financial

Aray757 Send email
 
Feb 6, 2018

Cancel retro fitness membership

Need to cancel membership gym dosent have specific machines that I normally would use at old gym and I believe the price is to much
Boosted20 Send email
 
Feb 27, 2012

canceling membership

Back in september I went to the retro fitness of howell to cancel my membership because I was moving to florida, and do not use the membership. When I went in, they told me that it would not be a problem to cancel, I would just need proof of my new address, whch i did not have a problem with. I was just back up to visit for the holiday and I brought my cable bill which is proof of my new address. I went into the retro fitness and they right away began giving me the run around. They told me that I would have to contact ABC financial in order to cancel which is complete bs because right on retro's website, it says do not contact ABC financial to cancel, you have to talk to a club representative. I just want my membership to be canceled, I have paid for something for over 2 years that i have used maybe 3 times, and now that I moved, there is not a retro close by me. Retro makes it impossible to cancel your membership and because of this I would never join again, nor would I ever recommend anybody to join.
Paigespoetic Send email
 
Feb 27, 2012

canceling membership

I've had a similar issue with the Retro Fitness on 37 East. I have a medical issue, they said to cancel bring in a doctors note, which I did. I notice months later my bank account is charged 21$. I call and they said I would have to get a note saying I'm permanently disabled from a doctor or find someone to transfer it.
Bunch of crap. Then the lady told me that I basically signed a contract that is a legal document. So I'm stuck paying them until August. I agree with the person above, I will never join there again, nor recommend them to anybody. Their customer service sucks and one person says one thing and someone else says another. Very unsatisfied.

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