This chapter of the BBB is quite annoying and basically flat out is horrendous on the ethics. Due to the economic conditions we decided that this was one
membership that we were not receiving much benefit from.

As soon as we withdrew our membership from the Richmond BBB - they changed our
rating from an 'A' to an 'F' then on top of that we received around a dozen telephone
solicitations that we could 'rejoin' to have our rating changed back to an 'A'.

On one of the 'telemarketing calls' we had questioned why our rating had dropped so
much and they had the audacity to blame it their 'algorithms' between "non-memebers"
and "members". We didn't buy it and thought it was a nasty sales strategy,
trash a business then you can rejoin to change it.

Any other businesses out there - I would withdrawal membership and not give another
dime to these scamsters.

The Richmond BBB is nothing but a shake down for scam to rip people off, and are nothing but turds.