***DO NOT BUY FROM THIS COMPANY*** FRAUD.

I PURCHASED OVER $1, 000.00 OF LOUIS VUITTON FROM ROMANOVILLA AND RETURNED THE PACKAGE UNOPENED, CONCERNED BECAUSE I COULD NOT GET AHOLD OF ANYONE TO HELP ME IN CUSTOMER SERVICE. THE ITEM HAS BEEN SHIPPED BACK AND THEY WILL NOT GIVE ME A REFUND.
I HAVE BEEN CALLING AND EVERY DAY AND I GET "THE MANAGER IS OUT SICK AND HAS LOCKED YOUR ACCOUNT", "THE MANAGER WILL CALL YOU BACK TODAY", "I WILL SEND IT IN FOR PROCESSING IMMEDIATELY" ON AND ON... YET NO REFUND. I HAD THE SAME PROBLEM WHEN I TRIED TO CANCEL THE ORDER ~ ON TOP OF COMPLETE RUDENESS FROM ONE CS REP WHEN I WAS UPSET THAT IT TOOK ME 30 MINUTES ON HOLD, (AFTER THREE PREVIOUS ATTEMPTS WITH NO ANSWER AT ALL), TO GET THROUGH TO SOMEONE AND SHE TOLD ME SHE COULDN'T HELP ME... I ASKED TO SPEAK TO HER MANAGER AND SHE SAID "CALM DOWN, NOBODY HAS HURT YOU" ... WOW. THIS BUSINESS IS MESSED UP.

I WILL BE CONTACTION LOUIS VUITTON AND THE NY STATE ATTY GENERAL.

[email protected]

RomanoVilla is a big scam - I spent about 1200 dollars there and never received anything.
I called multiple times and each time they said that they are about to ship it.


DO NOT USE ROMANOVILLA.

Yes. That website is a scam. They say their products are real but they are fakes. No such thing as real bags for 200$. They even emailed me a 50% off coupon. I have bought from them and it is fake but it is a good quality fake. DONT BUY! They even take your credit card number and use it to buy something else! WATCH OUT! READ REVIEWS FOR EVERY WEBSITE U BUY FROM FIRST.