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Rooms to Go

United States,
Texas

Consumer complaints and reviews about Rooms to Go

Chad_RTG Send email
 
Mar 11, 2012

Horrible Service

This type of behavior certainly is not tolerated at any of our offices within Rooms To Go. I will be certain to share this experience with the appropriate personnel so that proper action is taken.

I'm sorry for any inconvenience that this has caused, and thank you for bringing it to our attention.
M&A H Send email
 
Mar 9, 2012

Horrible Service

Have a little respect for yourself and where you work!
First of all what they were doing was no appropriate at the job work force especially since your on company time Jason!
I definitely would have gotten the district managers number and notified him!
Hill Country Dave Send email
 
Mar 9, 2012

Horrible Service

My wife and I recently decided to visit the new store to purchase a living room set for the house we just had built. We were promptly greeted by Ruby who was very sweet and eager to help us. She showed us around until we found a living room set that would have been perfect for our new place. The price was right, but we had a problem with the delivery charges and amount of time if would have taken to receive the items. We asked if a better deal could be made since we were purchasing a large lot of items and she stated that she would have to get a manager's permission to do so. She called for the manager and after several minutes we still didn't have an answer. We asked the manager's name and she stated that it was Jason. My wife decided to use the facilities while we were patiently waiting for an answer. When she returned she let me know that there was a hefty sized sales girl in the back hallway by the bathrooms making out with another associate from the store. The lack of professionalism did not impress us to say the least. Before deciding that we would shop somewhere else, we discovered that the man was in fact the manager Jason, whom we had been waiting on. This store lost our business that day and for future purchases because we were blown off for a "make-out session" between two employees. Other than Ruby, we were very disappointed with our visit to this new store. They really should implement a policy about dating other employees in the work place.
Whythelongfaces Send email
 
Mar 9, 2012

Horrible Service

Maybe they were married to each other. Maybe they were having an office romance. Maybe they were just having a quickie. Regardless of what they were doing, it was not done out in the open therefore you wife had to go looking where she had no business. You were there to buy furniture, not be the sex police.

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