I absolutely love Rue 21, reguardless of the mess that the store always is. I have been in this store more than a couple times only to see the woman that introduced herself as the store manager chatting with teenage employees that were not working about things unrelated to work, as well as being extremely rude to customers. She tends to order everyone around, when they are already busy and she isn't doing anything. It doesn't help that the store is ALWAYS messier when she is the manager on duty, coincidence? I think not. Last week, I was in the store looking at shoes. After I came through the door and was greeted by a sales associate, the manager proceeded to scold her right in front of a line of customers for not pushing fragrance sales enough. The next woman in line politely told the associate she wasn't interested and the associate said, sure, no problem. After the woman left the manager told the associate that she should have MADE that woman buy fragrance. I was astonished. When I got up to the register the manager actually put a bottle of their pond water fragrance with my purchases and told me it's a must have and limited edition! I told her I was going to pass today, and she spent the next 10 minutes telling me that I need to buy it to meet their store goals for sales. I will never EVER go back into this store until they find a new manager.

Yes, I totally agree that the Mason City, Iowa Rue 21 has a rude manager! I have seen personally how she treats her employees and she is very unprofessional looking which is not a good reputation for the store. I believe her name is Abby. I also heard from other people about this manager as well and the person who is above this manager needs to do something about this employee and get someone else in there to take her place!