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SafeWay

United States,
Oregon

Consumer complaints and reviews about SafeWay

jjeanot Send email
 
Jan 5, 2019

Bait and Switch

I went to the safeway on Coburg rd in Eugene on January 2, 2019, Or in response to a Just4You coupon. The coupon stated:

$25 GIFT CARD
With New Prescription
Get $25 gift card with first new prescription, plus $50 gift card after 5 refills! See exclusions.*

One-time Store Coupon Expires: 1/29/2019
Offer Details:
*Offer not valid for beneficiaries of state and federal healthcare programs, such as Medicare, Medicaid, or Tricare, or if otherwise prohibited by law. Gift card offer not valid for prescriptions previously filled by, or transferred from, another Safeway location. Gift card cannot be used for the qualifying transaction, but may be used for future purchases. Gift card cannot be used for prescription co-payments. Offer cannot be copied or replicated. Limit 1 offer per patient. Offer valid at participating locations. See pharmacist for details.

Disclaimer: Once offers are added to your card you can use them in the local geographical region that you reside in. Offers valid for U.S. card holders only. "Double coupon" promotions do not apply to any internet or digital coupons except for applicable internet printed manufacturer coupons. We reserve the right to correct typographical, pictorial and other ad errors. Not all items are available in all stores. No rainchecks. Regular retail price comparisons based on price checks performed on 07/12/2018 at Safeway located at 1500 Coburg Road, Eugene, OR 97401. Prices may change and vary between stores. Prices are based on identical items. We do not offer price comparisons on all items.
This is the bottom of the offer details popup.

I had a new prescription I just received from my Doctor. I had to wait over an hour to get it filled and when I paid they refused to give me my $25.00 gift card. They said I had to have 5 refills and my prescription had none. I showed them the coupon Nowhere does it state that there has to be 5 refills. Still they refused to give me the card. I went to customer service who took me back to the pharmacy where I was again told I would have to have a prescription with 5 refills to qualify for the gift card. This is outrageous and I believ illegal.
Cmccreary89 Send email
 
Nov 6, 2018

Unprofessional Behavior

There is an employee at the center street location in Salem who is going around telling his coworkers we slept together which isn’t true but even if it was it’s nobody’s business and doesn’t give him the right to go around saying it either. I have asked him numerous times to stop. He is putting all of them against me including my neighbor who works there. Every time I go in there he glares at me and is very rude. My husband was just in there and he glared at him as well. I live across the street. I shouldn’t have to go somewhere else because of this behavior. He is slandering my name and harassing me and getting his coworkers to do it as well. This is unprofessional behavior. He is also a sex offender and on parole. Since when do you guys hire convicted felons? If something isn’t done I will be calling the parole office as well as HR, District and corporate office. I work with people and if this happened where I worked you would be terminated.
Send email
 
Feb 23, 2012

Club Card rejected at gas pumps

My club card will not work at the gas pump. It has nwever worked . The attendant will then enter my phone #and that worked until just this week. Now it won't accept my phone no. It said it was an invalid no. It was entered twice and still would not accept it. My phone no. has not changed in 14yrs. According to the attendants, they have been having trouble with the pumps accepting many club cards.

What can be done to remedy this problem? I would appreciate a response. Thank you.
Glidermum Send email
 
Feb 23, 2012

Club Card rejected at gas pumps

We tried to use both of our cards in gas pumps the last several days and it will not work. Tried phone numbers, same thing. Getting real tired of the equipment mal-functions.
Peter Brockman Send email
 
Feb 23, 2012

Club Card rejected at gas pumps

That stuff only happens to customers with FICO scores that drop below 525. The company no longer wants your business so these "malfunctions" occur with increasing frequency so that you will get mad and go elsewhere. Pay your bills on time and things will improve.
The Missouri Surprise Send email
 
Feb 23, 2012

Club Card rejected at gas pumps

That's not ture Peter. My boyfreind's credit score is over a 1000 and it happened to him too.
Peter Brockman Send email
 
Feb 23, 2012

Club Card rejected at gas pumps

Oh for f***s sake. Epic ignorance of FICO's scoring system. Your and your boyfriend's combined scores likely don't reach 1000.

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