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Salwar.com

United States

Consumer complaints and reviews about Salwar.com

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Mar 16, 2012

Order rejected despite clearance from credit card company

Salwar.com - I had placed an online order for a clothing item and had received an email confirmation. I had charged the amount to my Mastercard. A short while later, I received another email from salwar.com stating that there was a "security alert" on my card as my address did not match. The email requested that I wire the amount to an address in India where I would also get a 7% discount! I called a representative at Mastercard and explained the problem. He said that there was absolutely no problem with my card and in fact, the charge did appear on my account. My address also checked out. However, salwar.com refused my order despite my clear credit card. Rather than following up with Mastercard or re-checking the authorization, salwar.com chose to refuse my order. I am appalled at this behavior and haven't faced any such problems with any business.
Martini222 Send email
 
Mar 16, 2012

Order rejected despite clearance from credit card company

I recently ordered a 4 saree's which are in ready to ship with blouse stitching.Iam very much satisfied with their service and they delivered the products with in 2weeks.
Loome Send email
 
Mar 16, 2012

I ordered a garment from this website it came back in very poor condition

I ordered a garment from this website it came back in very poor condition, the stitching was poor quality and the garment have raw edges. I contacted the website concerning the garment and was told the garment was inspected before shipping and that I needed to send pictures. I sent pictures and was told the pictures wasn't clear enough. I just want to warn everyone about this site, there logo is there garments are sewn to perfection don't believe it!!!
Martini222 Send email
 
Mar 16, 2012

I ordered a garment from this website it came back in very poor condition

I recently ordered a 4 saree's which are in ready to ship with blouse stitching.Iam very much satisfied with their service and they delivered the products with in 2weeks.

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