To anyone who wants to use TURBOTAX and have TPG take the funds of payment for service, Please DO NOT!!
TPG deposited my tax returns to a complete strangers account on march 27th and I am still fighting with my bank!
The problem is, it is not treated as fraud and cannot be retracted easily. TPG Customer service is horseshit to say the least and they blamed everyone else and told me to call them, the IRS, my bank and even blamed me in a letter head!

How the hell would I know someone else account number?
I think the state should investigate this group!

I used TurboTax to e-file my federal return this year. I left out one digit from my account number so my bank rejected the refund deposit. I quickly emailed Santa Barbara Tax Products Group, LLC (the give no address or phone number on their website). SBTPG responded quiclky with a phone number. After explaining things to customer service I was assured that if I faxed in a valid ID, SS card and a bank deposit slip they would be able to correct the account number. <br />
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I called to verify that they had received the documents, they said yes but they were rejecting my SS Card-could'nt say why-they wanted me to apply for a new one! Now I need to wait two or three weeks for a new card before I can re-apply for MY REFUND while they hold it. <br />
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All my other documents match, including my wife's, and my SS Card is quite legible-they just don't like it?

According to the IRS refund link my refund was deposited on April 4th, so I call Santa Barbara Tax products Group, LLC April 6th and all they can say is that they haven't received it. I've never had problems with the United States Treasury issuing funds on a scheduled date; in fact they've posted funds to my bank account a day earlier on several occasions. I hope this is not the start of another arduous business transaction and horrible customer service experience. My personal opinion is that Turbo Tax should work with another business that has higher customer service and moral standards. SBTPG is hurting Turbo Tax business.