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Jan 4, 2019

Unnecessary Debit while withdrawl of cash

hi,

This morning I tried withdrawing some money from an HDFC ATM in GOA , while on return.

I tried twice and on both occasions I was told transaction not done as declined however immediately I got debit confirmation from KOTAK for both the transaction .

This is highly surprising and needs to be checked with a credit back confirmation - two transaction were of amount 2000 and rs 2500 respectively.

More then anything else - I am totally taken aback the way debit confirmation sent without disbursal of amount from ATM.

My account num is - 2611802455 .
my contact num is - 9819917314
email is is - [email protected]


Please look into this on immediate basis

thanks

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