Submit a Complaint

SEARS/KENMORE

United States,
Utah

Consumer complaints and reviews about SEARS/KENMORE

[email protected] Send email
 
Jun 24, 2018

Refrigerator stopped working

We bought a Kenmore Elite Black stainless steel in July of 2016. It stopped cooling in May of this year, 2018, not even two years old! Called Sears and they sent a technician about 2 weeks later to get it diagnosed. Technician said it was the compressor and that we had to pay for labor. Parts were ordered and he came back 11 days later and installed a new compressor. 6 days later, June 21st,2018 it stopped working again!! Called Sears and they will send a technician in 5 days. I just wondered if we will have to keep on waiting again for parts to come in and same thing might happen again. THIS IS INSANE!!!

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username