Bought a refrigerator from Sears less than 2 months ago and it was defective (Whirlpool). So far we have had 3 Technician calls and 3 Replacement refrigerators and this last machine still is not right. Customer Service gives us the run around and we have been inconvenienced 7 times with lost time from work, etc. Sears does not care. Now we are waiting for ANOTHER part and a 4th technician call! I have been a customer for 30 years and this is my LAST appliance I will buy from Sears!

Hi tomslo. We are sorry to learn about the frustration you have experienced with your refrigerator. If you are in need of assistance, please email your contact information to [email protected]. Please include your name, address, phone number, the site that we contacted you on, and the full model and serial number of the refrigerator for further assistance. Thank you, Melanie.