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Sears Parts Direct

United States,
Arizona

Consumer complaints and reviews about Sears Parts Direct

Deb Wheeler Send email
 
Jul 1, 2018

Paid for product. Not received

Ordered product from Sears Part Direct. Never received. Many calls made. They will escalate. Nothing has been done. Over 50 calls made.
Deb Wheeler Send email
 
Jul 1, 2018

Never received product

Ordered part. Ticket generated for tracking. Never sent. Marked as delivered, but never sent. Have been six weeks with more than 50 calls. Mostly to people out of the country who will elevate this to resolve it. This then never happens.

They charged me six weeks ago for the part. Do not have it. Do not have a receipt.

DO NOT USE SEARS DIRECT!!
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