I have been a faithful Sears customer since 1963. I have always owned Sears Appliances. Washer, Dryers, Refrigerators, Microwaves, Frteezers, Water Softeners etc. Never has any of them rusted.

My Sears Elite washer lid is rusting. I bought it September 16 2011 and just noticed the rusting next to my clorine dispenser. At first I just thought it was dirt. I finally learned how to remove the plastic dispenser and it was completely rusted and moving to the top of the lid.

The washer is only 2 years old and I take very good care of it as I always like for my appliances and everything I own to always look showroom new. To me, this is a real eye sore to look at. This is the most have ever paid for a washer/dryer. Sears should be ashamed of the shabby workmanship on supposedly their best product. I spoke to the local Sears manager and the best they would offer is a new plastic dispenser cover that is not damaged. I am very unhappy!

I have been a faithful Sears customer since 1963. I have always owned Sears Appliances. Washer, Dryers, Refrigerators, Microwaves, Frteezers, Water Softeners etc. Never has any of them rusted.

My Sears Elite washer lid is rusting. I bought it September 16 2011 and just noticed the rusting next to my clorine dispenser. At first I just thought it was dirt. I finally learned how to remove the plastic dispenser and it was completely rusted and moving to the top of the lid.

The washer is only 2 years old and I take very good care of it as I always like for my appliances and everything I own to always look showroom new. To me, this is a real eye sore to look at. This is the most have ever paid for a washer/dryer. Sears should be ashamed of the shabby workmanship on supposedly their best product. I spoke to the local Sears manager and the best they would offer is a new plastic dispenser cover that is not damaged. I am very unhappy!