I recently purchased what I thought was 3 tickets for a show. Apparently, i accidentally selected 2 tickets. It is strange though because there were several boxes to choose from and one of them was 2 or 4 tickets and the other was 1 or 3 tickets. I guess it is possible that i selected the wrong box. Regardless, I didn't notice the wrong increment on my email confirmation because i only looked at the price (which seemed correct for three tickets because of the jacked up $16 service charge per ticket and the shipping cost). When i contacted secureboxoffice, they were no help and of course reiterated their no refund or exchange policy. When i did some research, i realised that I had paid almost double face value for the tickets. It is very disappointing because i thought that this was the box office for the show. Don't make the mistake i did, read everything before you purchase and always check ticetmaster directly to see if they sell the tickets for face value before wasting your time with this site. Now, my only choice is to go to the show with my child and leave my husband at home, spend more to let him sit in another section, or resell our tickets for less than 1/2 of what we bought them for and then buy more.