My husband was involved in a serious vehicle accident in April of 2015. He has been on long term disability since August of 2015. Sedwig has been a nightmare. They are the Long Term Disability provider for his employer and have stopped our check more than once because they claim they did not have copies of his medical records. I have personally went to the hospital, paid for and obtained the records myself and faxed them to his case manager. The last request was the day of his total hip replacement and they have cut off his check again for supposedly having no record. They have the hospital bill and records of his surgery which I don't think anyone is released from a total hip replacement in a month but they still stopped our check. When I contacted medical records they stated that his case manager did not get the records because she failed to include a medical release which they stated she knew was required. Now due to her negligence she is stopping our check again for lack of records. He has long term issues with the injuries from the wreck to the point his employer has assigned a case worker to help him apply to total disability through Social Security. One would think that if they feel he is in need of Social Security then it is obvious his long term disability should still be eligible or he would be back at work. I am going to have to go to the expense of an attorney to get benefits that he and his employer have paid for. He is entitled to his check and some case worker that feels she is God is controlling our ability to live. The last time she cut off his check was Christmas!!! Who does that when they know he had total hip replacement on November 30th!!! How do we make these people accountable and do the job they are paid for. I am sure she is still getting her check regularly so we just don't matter.