Submit a Complaint

Simply Fit Board

United States

Consumer complaints and reviews about Simply Fit Board

cocoa777 Send email
 
Jun 27, 2020

Report &Complaint

I ordered a simply Fit Board with an additional board. The money was taken out of my account in May 2020. To this date I have not received any product ordered and money was deducted out of my account. I called on 06-06-2020 to inform the company that I never received the boards. I was told at that time they did not have a tracking number for it and will reorder the product and send it to me. To this date I still haven't received the product. When I called today, I spoke to a customer service representative, who identified herself as Ashley. I explained to her about the product that I had not received. She told me that I had called on 06-06-2020 and it said that I was not satisfied that I had not received the product and they had put a placement order on it. I informed her that I never received the order so why put replacement on it. She told me that whomever took the order gotten my permission to put that and that what they put. If I am not satisfied with that, that I could cancel the order and they will refund my money. Also, that they are out of stock. I told her that is not what I wanted. I needed her to tell me at first that the product was not in stock, so why did I have to go through all of that. I did inform her that I will be making a complaint. I just wished that the people you have represent you have the patience to listen to the customers and answer them correctly, instead of stating that I can cancel and get my money back. I still do not know the status of my order, as I do not still have it today. You may contact me at 310-874-3193 or my email is [email protected]m

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    Poslaju Malaysia - Parcel haven’t reach Parcel hub
    Poslaju Team please check on my parcel (ERC257575245MY) My...
    Mohd adri lihung - Ring
    BARANG BELUM SAMPAI Poslaju EH657788153MY Barang...
    POS LAJU - Parcel stuck for lonngggggg time
    Mohon semak sejak 17-06-2020 ERC148830693MY [Pos Laju...
    Plant stand - Parcel stuck for lonngggggg time
    Mohon semak sejak 17-06-2020 ERC148830693MY [Pos Laju...
    POSLAJU KLIA HUB - ITEM STUCK AT KL HUB
    Please check my item, EHA023703855MY. Its stuck at KL Hub...
    poslaju parcel hub klia - parcel stuck - poslaju parcel hub klia - parcel stuck
    my parcel stuck at poslaju hub klia since 13 june 2020,...
    Shopee - Barang lama di hub klia
    Barang terlalu lama di hub klia.sedangkan barang lain...
    Poslaju Parcel Hub - Item stuck for almost 2 weeks
    My parcel has been stuck at Poslaju Parcel Hub and dont...
    Serum Be-Balance - Produk.
    tERC087120463MY tolong cek brg saya ni. Dah sebulan tak...
    Product - barang tak sampai
    tERC087120463MY tolong cek brg saya ni. Dah sebulan tak...

    Recently Updated Complaints

    Poslaju Malaysia - Parcel haven’t reach Parcel hub
    Poslaju Team please check on my parcel (ERC257575245MY) My...
    Mohd adri lihung - Ring
    BARANG BELUM SAMPAI Poslaju EH657788153MY Barang...
    POS LAJU - Parcel stuck for lonngggggg time
    Mohon semak sejak 17-06-2020 ERC148830693MY [Pos Laju...
    Plant stand - Parcel stuck for lonngggggg time
    Mohon semak sejak 17-06-2020 ERC148830693MY [Pos Laju...
    POSLAJU KLIA HUB - ITEM STUCK AT KL HUB
    Please check my item, EHA023703855MY. Its stuck at KL Hub...
    poslaju parcel hub klia - parcel stuck - poslaju parcel hub klia - parcel stuck
    my parcel stuck at poslaju hub klia since 13 june 2020,...
    Shopee - Barang lama di hub klia
    Barang terlalu lama di hub klia.sedangkan barang lain...
    Poslaju Parcel Hub - Item stuck for almost 2 weeks
    My parcel has been stuck at Poslaju Parcel Hub and dont...
    Serum Be-Balance - Produk.
    tERC087120463MY tolong cek brg saya ni. Dah sebulan tak...
    Product - barang tak sampai
    tERC087120463MY tolong cek brg saya ni. Dah sebulan tak...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username