If offered, do not sign up for Sirius XM's lifetime membership program. As it turns out, after you spend hunders of dollars to become an lifetime member you are charged $75 to have them switch radios, even if you have to switch radios because of a defective radio marketd by Sirius themselves.

I purchased the lifetime membership because my wife bought me a Starmate radio for my car. Just over a year later the radio just stopped receiving a single. It was determined that this was a known defect/bug with the Starmate radios and there was nothing they could do. Okay, although I was annoyed that I had to purchase a new radio, however after I purchased the radio, they charged my wifes credit card a $75 activation fee... this fee only for lifetime memberships.

I did not purchase this radio because I wanted a new radio, I was perfectly happy with the one I had. I purchased the radio because of a defected radion provided by Sirius themselves. So not only did I have to purchase a new radio ( which I thought was ridiculous as I still have FM/AM radios that work from when I was a kid) I had to pay them $75 to switch the radio serial number on my account... taking them all of 2 minutes to do.

In my opinion this is a complete scam. In addition, when I was being talked into the life time membership, (even though it was in the fine print in the documents I received a few weeks later) I was never told this by the sales representitive.

It it weren't for the amount of money paid (in comparision to the monthly fee) and this being the only medium to get Howard Stern, I would have completely dropped the service.

Good luck to the new merged comapny if they continue to treat existing customers like garbage.

(I put this on as Unauthoizred charges because they charged my wife's credit card because after I purchased the life time membership she wanted to activate the dadio in her new card and purcahsed the monthly plan... therefore this was the only credit card that had access to.)

I purchased a lifetime plan with XM Radio in August 2010 for my car and paid $499.99. I traded my car in a year later, and XM allowed me to "transfer my lifetime plan" to another car -- but charged me $75. They referred to this as a "radio swap". Recently though in March 2012, I made another trade-in, but this time XM Radio said I was not permitted to transfer my lifetime plan at all -- not even for a fee of $75. The new self-made policy is that no lifetime transfer is permissable unless the radio is stolen or defective, nor is a pro-rated refund an option. In summary, I paid almost $600 to XM Radio over a 1.5 year time period and cannot get my money back. I thought lifetime plan meant that the consumer will receive XM radio for a lifetime -- but that is not the case. If I had known that the lifetime plan meant that you received services only for one vehicle in that lifetime, I would not have paid that much money for it. The XM Supervisor was unphased by the consumer being ripped off.