I rented a car with Sixt Dublin. When we arrived at the Sixt rental desk near Dublin airport it took a while for our booking to be confirmed. By the time we actually received the car it was dark outside. Even with reduced light during the car inspection we noticed additional damage on the righthand side of the car. This was added to the damage sheet, on which there were already 6 other incidents of damage. This indicates that the full extent of the damage to the vehicle was not properly recorded and reported by Sixt initially. In the poor light we never noticed there was a chip in the windscreen.

We are certain that the damage to the windscreen did not occur while we rented the car. Therefore, upon return we did not accept liability for the damage when a Sixt staff member pointed out the chip to us.

After being home for a few weeks we received a letter from Sixt that the cost for replacing the windshield was 518.77 euro. The chip in the windscreen is of such a size (as shown in the picture's sent) that it could be repaired without having to replace the winscreen as it is no bigger than 3 cm. I would seriously question the choice to replace the windscreen of a 3 year old, already damaged rental car when the chip could have been repaired? The cost of replacement (518.77 euro) has already been deducted from my credit card.

After several attempts of contacting Sixt they are still not replying to my mails send to the adress they gave as contact adress.

So, don't go with Sixt. They rip you off and then ignore you when you try to complain!!!!!!!!!!!!!