Thank you for forwarding the details. I hope you are happy with the solution offered.

Gary - Customer Service Team

I rented a car for three days from Sixt Rent-a-Car out of the Miami airport. Two months after the rental, an additional, unexplained charge of $38.05 appeared on my American Express bill. After a complaint, they furnished documentation that $9.55 of that amount was for turnpike tolls and a service charge. However, Sixt then imposed an outrageous $5/infraction service charge of their own. I could have avoided this, the tiny print in the contract reads, if I'd elected a TX plan; however no such plan was ever offered. This deceptive practice and exorbitant fee takes advantage of tourists.

Good deal.