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SNGPL

Pakistan

Consumer complaints and reviews about SNGPL

Khalid Hussain Hafizabad Send email
 
Feb 23, 2012

Non Receipt of consumer Bill of sngpl

Correction of meter number and reading

Sir,
We want to bring in your kind attention that we suffering from the day of installation due to your department. First of all, the meter numbers installed in our premises are different from the ones that appear on the monthly bills. The installed meter numbers are as under

Khalid Hussain Consumer No. is 52500628830 and Meter No. is 26289041
Tariq Hussain Consumer No. is 94388338165 and Meter No. is A3920633

But your department giving bill is as under mention meter numbers

Khalid Hussain Consumer No. is 52500628830 and Meter No. is GL26281904
Tariq Hussain Consumer No. is 94388338165 and Meter No. is GL262889041

We have been visiting your office every month to file our complaint to the Head of Department (I think his name is Mr. Anjum) but to no effect.

It is our humble request to you to provide your kind assistance on the matter to rectify this error, so that we can pay the bills based on the meters installed and are not issued disconnection orders.

Thanks
Regards
Khalid Hussain & Tariq Hussain
S/O Ghulam Muhammad
Village Channi Hanjrawan
Teh & Disst. Hafiz Abad
Javed Bashir Send email
 
Feb 23, 2012

non delivery of bill

last three month non delivery of bill of consumer No. 18320044059 in the name of Mst. Irshad sultan.
Mohammad Irfan Send email
 
Feb 23, 2012

non delivery of bill

Low gas pressure in sector I/9, specially in morning & evenings. WHY ??
Sheikh Sarfaraz Ali Send email
 
Feb 23, 2012

load shedding of gas

Horizion of gas facilities disturbed since 7th november to date in the whole area of rangoo tajak distt attock.load shedding being observed whole day.please look into the matter on priority basis and proper schedule may please be communicated with area.
thanking you.
Sheikh Sarfaraz Ali Village Rangoo Tehsil Hazro Distt Attock.
mobile no 03025248539
S.Nazar Abbas Zaidi Send email
 
Feb 23, 2012

load shedding of gas

My Consumer # is 16663977284 installed in H.No.02, Street 04A, Mangu Town near Naveed General Store, Bara Kahu, Islamabad. I have a complaint of low pressure of gas in my house and near by area, especially during cooking time and this problem occurs since last month. I request you to check the line and overcome the problem. I made complaint since Friday, 11-13, Nov.2011 but no team approached the site to solve the problem. No schedule of load shedding starts from Ministry of Petroleum. I am also an employ of Ministry of Petroleum & Natural Resources, Islamabad. My contact No. is 0321-8585368
Thanks for your kind co-operation
Smyahya Send email
 
Feb 23, 2012

non laying down of gas pipe line

to mr. farhan shaikh officer concernd of sngpl kasur. shaikh sahab, chowk haider karrar i/s kot murad khan ki 1 gali main sirf 130 ft gas ka pipe dalne k liay ham 3 month se aap ko request kar rahay hain. aakhir is gali k logon ka kia gunah hay k aap hamari darkhwst pe ghaur hi nahin karte ? kuch to khuda ka khauf kijiay.aakhir ham ne aap ka kia bigara hay k hamari darkhwst musalsal nazar andaz ho rahi hay? Syed Muhammad Yahya Hamdani 03224425171
Javid M Yasin Send email
 
Feb 23, 2012

non laying down of gas pipe line

To,
The manager
S, N, G, P, L Office Sahiwal
Sir,
i applied for gas connection in from 12/1.AL (Okara) But still not
received any demand notice. give application to Okara on date 01, Aug, 2009. &Application NO.
1267-09. But no action on my application After complete 40 week.
i want to ask you please Issue demand notice&install complete connection.
Your Faithfully,
Javid m yasin
12/1.AL Renala khurd(OKARA)
03027532112
JEERASHID Send email
 
Feb 23, 2012

Delay in installation of SNGPL Connection.

RESPECTABLE SIR, I WAS DEPOSITED DEMAND NOTICE OF SNGPL ON 11 APRIL 2011 BUT STILL GAS CONNECTION IS NOT INSTALLED. I AM FACING A LARGE PROBLEMS PLEASE INSTALLED THE CONNECTION CONSUMER NO. 80448394322 MUHAMMAD RASHID LAHORE
Aamir Abbas Send email
 
Feb 23, 2012

wrong billing

I revised bill of three months Rs.25290. Its too much and differ with actual meter reading. My consumer No is 25694930006. Raheemzada S/o Khanzada, H in Iqbal QTRS
Tehkal Payan, Peshawar.
Sameer Sajjad Send email
 
Feb 23, 2012

wrong billing

Dear Sir/Madam,

This is to inform you have sent 22, 000 amount bill to our home by mistake. In respect of you, we already paid it but I request you to settle down this 22, 000 amount in next bills. Our normal average bill is from 200 to 300 range, as of small family.

I shall be very thankful to you for help.

Consumer Number: 84300220814 Sarhad Street, Gulberg 3, Peshawar, Pakistan. Phone: 03315570876
Mahmood Ahmad Send email
 
Feb 23, 2012

Delay in installation of SNGPL Connection.

I undersigned applied for a residential connection to SNGPL in last year. Then i got Demand Note in Feb-2009 and i paid that on 17-02-2009. The people paied their demand note in March and April got their connection but still i am waiting for that. On the other hand a big ditch dogged in front of my house and it is dangerous for me and my family. Even i picked out my daughter from this digger site twice as she is just two years old.

I requested the same to GM SNGPL Faisalabad and the so called owner of SNGPL Mr Shoukat bajwa. But every time i feel dis-hearted that only those people were awarded connection who paid bribery / extra money. Should i pay or may i wait till my turn in the next two three years. But if i advised to pay Mr. Shoukat Bajwa then why SNGPL demanded money in terms of Demand note? Please do reply and either closed that digged place or install my meter to avail the facility at my residence. The same was asked to MD SNGPL Lahore and chairman OGRA. And it was promised in a written letter that they would install the connection in June-2009. But still no response.

Is there any one to hear me?
Mahmood Ahmad
Chak No 165-R/B Jandwali
Faisalabad.
cell: 03335305335
M Iqbal Send email
 
Feb 23, 2012

Delay in installation of SNGPL Connection.

Incharge sngpl chakwl/
sir,
with due respect it is requested to please install my connection at vill akwal teh talagang distt chakwal at your earliest, Demand notice was deposited few months earlier.
Thanks
Muhammad iqbal dholar road akwal teh Talagang.
ph no= 03339037962
Mak88 Send email
 
Feb 23, 2012

Wrong and unbelievable billing

AOA

I am Muhammad Abdullah Khalid, from Islamabad. I just wanted to tell you something very strange and unfair that had happened.

The meter in the name of my father, gone a month back or so. It got stuck, we got that changed, now the new meter, gave once or twice the correct bill, today, it gave a bill worth 11, 000 rs, and you know what that means, we are not a CNG station for God’s sake. It a normal single story house, and we keep track of everything that might not contribute towards the wastage of GAS, now is this crazy or what.

And what persons do they have sit in the emergency (+92-119) section, they don’t even know how to talk. “listen meters running thats all, you must have consumed gas”.. I wanted to say, you idiot, had this happened in your house, you would have known.

Now my request is, that you please take strict notice of this, and kindly change the meter, and put the mter of some trustable company, not some third grade meters. There are a lot of complaints I have heard about these meters, and never heard of it, when the older meters were installed.

Kindly, do something about it immediately. We are also trying on the official paper complaints or so... in the mean time, if you can do something, that'll help.
Thankyou.
Adil Minhas Send email
 
Feb 23, 2012

Wrong and unbelievable billing

Meter lagy hue 4 mah ho gay hain. har mah bill ata ha but bill pe unit nahe likhi hoti. Aeshad Mehmood s/o Sher Muhammad. consumer no/57154987622
ZAFAR IQBAL1 Send email
 
Feb 23, 2012

Non Receipt of consumer Bill of sngpl

MY CONSUMER NUMBER IS ( 71309947909 ), MY NAME IS, ZAFAR IQBAL NEW FAISAL COLONY NEAR EME COLLEGE PESHAWAR ROAD, RAWALPINDI .
I AM PAYING MY SUI GAS BILLS REGULARLY, AND WANT TO PAY MY SUI GAS BILL IN TIME, BUT I AM NOT RECEIVING SUI GAS BILLS FROM LAST THREE MONTHS. I DO NOT KNOW WHAT IS THE PROBLEM WITH YOUR OFFICE, I AM NOT RECEIVING BILLS, FROM LAST THREE MONTHS.

MY MOBILE PHONE NO.0333-55220806.
Meter Send email
 
Feb 23, 2012

Non Receipt of consumer Bill of sngpl

SNGPL Complaints - Non Receipt of consumer Bill & no reading mentioned on bill of sngpl
sngpl
Pakistan
sngpl.com.pk

MY CONSUMER NUMBER IS ( 05592827769 ), MY NAME IS, JAVED IQBAL S/O MIAN HAJI DISTT; MIANWALI PUNJAB .
I AM PAYING MY SUI GAS BILLS REGULARLY, AND WANT TO PAY MY SUI GAS BILL IN TIME, BUT I AM NOT RECEIVING MY SUI GAS BILLS FROM LAST TWO YEARS. I DO NOT KNOW WHAT IS THE PROBLEM WITH YOUR OFFICE, I AM NOT RECEIVING BILLS, FROM LAST TWO YEARS. COMPLAINTS WERE REGISTERED IN UR MIANWALI OFFICE BUT FAIL TO SOLVE MY COMPLAINT. SECOND COMPLAINT IS REGARDING METER READING, WHICH IS NOT MENTIONED FROM 7 MONTHS. BEFORE IT WAS MENTIONED ON BILL. KINDLY SOLVE MY PROBLEM AS EARLIEST
Rashidsteno Send email
 
Feb 23, 2012

bill not distribute in house or location

no bill distributed in house
some time no bill received our area
MALIK IQBAL AHMAD Send email
 
Feb 23, 2012

bill not distribute in house or location

Respected Sir, I am not satisfied your provide service from 0800 to 1200.It is only waist of time.Your officer refered one an other.They have no dissiccion power.Detail is given bellow.
1-Correct ID 41200063103 instal at 26A1, Valancia Town Lahore but Address rewrite H No 11, St No 1, Rehmat Park Gujju Matta, Khana Nau Lahore on 11-01-11, time 1530, Writer name Mr.Shakeel.Survey REF:-LSO/GC-3(A) R DATE 03-01-11
2-Meter complaint on 06-09-11 vide no 1941498396.
3.No change due to proper address.
4.Disscusion with Mr.Naveed Qureshi on 12-09-11.Call me on 19-09-11 due to duty perform Multan Road Office, Lahore.
5.Application submitted on 19-09-11.Still case not solved.
6.Billing Section Coperate But not sattisfied.When I am satisfied about address then I take a bill on 04-10-11 and due date
05-10-11. Deposit on 04-10-11 at BOP, Egerton Road Lahor.But connection disconect on 04-10-11.Mr.Shahzad did not allow for review due to computer shown Khana Nau.

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