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SongTicketing.com
United States,
Washington
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Consumer complaints and reviews about SongTicketing.com
Margaret K.
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Mar 21, 2012
over priced tickets
I purchase 3 tickets to a musical in Portland, OR. I did not get what I thought I was ordering. The ticketnetwork website is misleading and way overpriced for what I actually got. Apparently, while BAL A means balcony-section A and BAL B means balcony- section B...BALC means they can give you a seat anywhere in the balcony. Also, the tickets available for the balcony were either 2BAL or BAL. I thought that meant BAL was 1st BAL, since those tickets were a little more money...I was wrong. Apparently, BAL means they can put you anywhere including 2nd balcony. BEWARE!!! If the ticket sounds vague...assume the worst. Also when I called customer service at ticketnetwork and spoke with Robert, he refused to let me speak with a supervisor and eventually hung up on me. NICE! Song Ticketing has not returned a call or email. I will NEVER USE THIS COMPANY or Ticketnetwork.com AGAIN!
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