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Sono Bello

United States,
Florida

Consumer complaints and reviews about Sono Bello

cklchi37 Send email
 
Aug 21, 2017

Scam and Liars

On December 3, 2016, I got microlaser lipo done in my top, middle, and waist in my abdominal area and the free area was my pubic area. Dr. Azarian said that most patients go back into work on the third day. She also told me that I would have a “slight overlay” in my abdominal area after the procedure. She told me that most patients wear the garment for at least 3 months and all day long. She told me to not diet and just eat whatever I want. In the procedure, I told Dr. Azarian that the procedure was very painful. She said well talk about something else and don’t think about it. Is this how a surgeon resolves how I feel? Honestly, I thought it was extremely rude, insensitive, and unprofessional. Dr. Azarian insisted that I remove fat from the pubic area instead of the upper arm fat. Mind you, the upper arm fat looks disgusting and unappealing. After the procedure the office staff especially Jianara, the front desk receptionist was very curt and rude. I called the fourth or fifth day after the surgery telling how that this garment is way too tight and it is suffocating my sternum. She said, I am not giving you the more comfortable and expensive one at our office and don’t you want to spend your money right for once? Excuse me, it is none of anyone’s business what or how I spend my money? So she told me that I had to come in and get another less comfortable garment. I told her excessively that I needed to meet with the physician. She wouldn’t give me an appointment with the physician and instead I saw a nurse. I asked the nurse, so is this normal? My stubborn fat area has a major overlay. The nurse couldn’t answer the question and said instead, you should have seen the physician. I get done with my appointment and again Jianara is at the front desk, she sat there arguing with me that none of the patients see the physician at the 3-month follow-up and you only see the nurse. I told her that doesn’t matter, I demanded to see the physician and you still made an appointment for me to see the nurse. She argued with me for 30 minutes. In the meantime, I suffered mental health severely such as anxiety and depression. I got really depressed that I dropped $5,000 dollars for this wasteful procedure and my stubborn fat in my abdominal area still looks the same. In fact, the slight overlay of fat is at least 3 inches around. I have a thick jelly roll. The microlaser lipo procedure disfigured my body. The slight overlay is bulging forward and the fat is so hard that I have been at the gym for the past 3-4 months and I can’t lose it. I dieted since March of 2017, my diet consists of 5 liters of water, tofu, salmon, vegetables, and fruits. If I didn’t diet or exercise, I would have been a 200 lb whale. There is no change in my pubic area. I knew in my heart that I wanted the upper arm fat removed but Dr. Azarian was adamant that I wouldn’t see a change. Shouldn’t it be up to the patient’s decision at the end? When I had an issue with the surgery or the office staff, only Jessica the sales coordinator would phone call me to resolve the problem. I am sorry but Jianara should be fired and the doctor should go back to school. I have gone to other surgeons who have worked for Sonobello and they have told me that I have gotten ripped off. My mom and sisters see no change in my abdominal area. I have been so depressed and even Sonobello has been forcing me to do a noninvasive procedure and to do a 6 month followup. Well 8 months have gone by and it isn’t right or fair for Sonobello to take my 8 month pictures to make a final decision if I get a refund or not. I had to diet and exercise for the past 4 months or so. I didn’t go back for a 6 month followup due to the rude and unprofessional staff and the surgeon apparently doesn’t work there anymore. I am extremely dissatisfied with the microlaser lipo. Now 3-4 inches thick jelly roll has hardened. It is so hard for me to lose it. Sonobello said that after this procedure, I don’t need a tummy tuck. The fat is so hard, it is going to take me at least 2-3 years to lose that fat in the gym. I don’t need another surgeon to make a judgment call. I want a full refund of $4,800 because my medical reasoning is that I suffered extreme mental health and disfigurement from the microlaser lipo procedure. I see my stomach every day when I get out of the shower or change clothes in the mirror. It makes me feel depressed that I didn’t in my stomach area, angry that I got ripped off, and hurt how I was mistreated from Sonobello. I have been extremely depressed and anxious that my physician had to increase my dosage. I have read complaints on Sonobello in Tampa, Florida. Let’s not forget that this is the same company that was sued for killing a patient due to lidocaine toxicity. Sonobello gave the family $1.8 million or more just to put things under the rug and continue their business. I declined getting another procedure done by Sonobello even if it is noninvasive, they have done such a horrible job already. I don’t want to go with a repeat or go through excruciating pain. Other patients are right, their painkillers were a joke. The 3rd day after my surgery, I was crying in agony…I had to call out of work. Even the 4th day back to work, I was in extreme pain. Also, my swelling lasted more than 6 months. To me, that is abnormal. I wasn’t lifting or doing anything unusual. Hopefully, I am not bruising inside still and causing more damage to my body. Sonobello only knows how to rip off patients and their patients are just numbers, they don’t really care about us, if they did, they should refund all the bad and dissatisfying procedures such as mine. Please contact your local news and tweet about Sonobello ripping us off and not caring! My stomach area is bumpy, distorted, and deformed! Please do not waste your money on these liars, fakes, and scammers!
sharmilah Send email
 
Jul 24, 2017

stole my $600 down payment without any service provided

Horrible company!!!!!!! They said come in for a free consultation but would not let me leave without running my card for a down payment. Due to medical reasons, I ended up not going through with their service and they kept my down payment. This is a very unprofessional business and the doctors were all fat but claimed they would remove fat for me. Why don't they practice what they preach. If there is ever a civil suit against them please count me in. VERY BAD EXPERIENCE

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