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Southwest Airlines
United States,
Tennessee
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Jun 29, 2023
FLIGHT CREDITS
WE BOOKED A FLIGHT TO FROM NASHVILLE TN TO CHAROLETT N.C. ON ON FEB THIRD FOR ME AN MY WIFE WITH A DEPARTING DATE MAY 4TH 2023 WE HAD TO CANCEL ARE FLIGHT ON MAY3RD 2023 I HAVE MY FLIGHT CREDITS BUT THEY WANT GIVE ME HERS BACK THE WHERE NON REFUNDABLE TICKETS FIRST THEY SAID THE REFUNDED BACK TO MY PAYMENT METHOID SO I SAID THEY ARE NON REFUNDABLE SO I CHECKED NO REFUND TO MY CREDIT CARD SO I SENT A EMAIL TO CUSTOMER RELATION SENT ME A EMAIL BACK SAYING SHE CHECK AN IT WAS REPLACED BACK TO HER RAPID REWARDS ACCOUNT I CHECKED STILL NO FLIGHT CREDITS SO SOMEBODY PULLING MY LEG AT THIS POINT I DON;T KNOW HOW TO GET HER FLIGHT CREDITS BACK ANY HELP WE WOULD BE GREATFUL
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