I got the 7 day free trial and then tested it I looked up my daughters cell phone the info was that a male owned this cell phone and rest of information was unknown I obvious even the information I got was wrong and the rest unknown that's the truth
it just a big phony deception outfit that uses words like FULL REPORT but that's not what you get

Early in Spokeo beta I was given an opportunity to procure a lifetime premium account. Upon completion of the tasks presented I got my lifetime premium. For the longest time things were great, however spokeo soon began to add quotas to the accounts, my lifetime premium quickly became a names only search.

Subscription Status

You have a lifetime membership to Spokeo Premium.
Monthly Quota Usage

Reverse Email0 out of 20
Reverse Phone0 out of 0
Email Contact0 out of 0
Reverse Address0 out of 0
Username0 out of 0

Upon looking at the Plans and Prices, I should receive 20 email 20 phone 20 address 2 address book 5 name to email and 20 reverse username searches. The quota listed, I would be fine with. But not giving a person who helped your company grow early on what you promised? I would be better off with just a free account as I can still preform username searches.

I talked to their support on the phone and the only way to get the additional searches is to pay for premium. So much for lifetime premium.

They came to me, not I to them and the offer was a LIFETIME PREMIUM MEMBERSHIP in exchange for over two thousand of my contacts They have since, without notice, changed me to "Free Membership" breaking their promise to me and rendering my usage to next to useless. It was an offer to let them have access to all of my contacts, and I have over two thousand contacts, in exchange for a lifetime premium membership. Now they simply don't honor it. It's a big bait and switch game to them. They even told me that since I have a free membership that they are limiting my usage when I am supposed to have a lifetime premium. I am emailing all the contacts I gave them and telling them to complain, too. Since they have rendered my usage useless, I will render the contacts I gave them useless.

This isn't the first time they've done it to me, either. It seems with every spurt of growth they make, with every change or improvement they make, they seek out ways to make sure that I don't actually get to use any of the premium services they have promised me.

The reason I am complaining, finally, is because they are so indignant about ripping me off. It's despicable. I have NOTHING good to say about Spokeo. Ever since I came through for them they have tried to rip me off and take advantage of me with new policies which are aimed at making sure that don't have to honor their offer to me.

My opinion of them couldn't be worse. Really. They are the WORST.

Dear Paul,

Thank you for your message.

I sincerely apologize for the inconvenience and can most certainly clarify matters for you.

When you accepted the lifetime membership, being that it is for a lifetime and free, there is a search quota limit. This limit is subjected to change, and recently, there have been a few changes. Any changes to quota limits are made only to ensure that we continue to add more data and to allow our site to run smoothly and quickly.

In regards to how many searches you can perform, here is a breakdown:

- Unlimited Name searches
- up to 20 Reverse Email searches per month
- 2 Address book imports per-month

Your quota system is a rolling window of 1 month, and any number of searches that were performed 1 month ago, would not count against your quota, thus freeing it up. For example, if you had performed 5 reverse email searches on 1/1/11, and hit your exceeded quota (by performing the rest of the 15 searches allowed) on 1/2/11, you would be able to do 5 reverse email searches on 2/1/11. Also, please note that all searches count towards your quota, even those that provide little or no results. Having said that, I encourage you to contacts us via our contact page so that we can further assist you with this matter. Again, I apologize for any inconvenience.