"The clerk informed me that I had to pay $107 to be diagnosed and that the repair cost would be included but I'd pay the difference if it was a little higher."
Well... It was a little higher

I took my laptop to get repaired because windows would not open. The clerk informed me that I had to pay $107 to be diagnosed and that the repair cost would be included but I'd pay the difference if it was a little higher. Unfortunately it wasn't repaired when I went to pick it up and they wanted more money to do so, $93 to be exact, which makes it a total of $200 to fix when the whole laptop brand new with several accessories, programs, and services cost only $600. I don't think any repairs should cost more than 25% of the original cost. Otherwise I would buy a new computer but I not spend over $100 for someone to tell me whats wrong with my computer when I already new something was wrong with it and I don'tI what exact message it said or how to interpret the codes and info it comes with. That is why I took it to computer techs at staples to fix to to rip me off $107 to tell me my hard drive is messed up. I want my money back or fix my computer. Otherwise I will never shop staples again, I will post my issue on facebook and convince others not to get ripped off by Staples.

Next time look for a local computer repair shop that offers free diagnostics.