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Star One Mobile, Sim Lim Square, Singapore

Singapore

Consumer complaints and reviews about Star One Mobile, Sim Lim Square, Singapore

User925229 Send email
 
Mar 29, 2012

Harrasment and Threatening

Visitor 55: Dun bullshit as you r the one who hit ppl n stil dare to lodge a complain. SHAME ON U!
Unhappyvisitorinsingapore Send email
 
Mar 20, 2012

Harrasment and Threatening

Hi, I do also had a really bad experience with star one mobile. And has just reported it to Singapore Small Claim Tribunal. Hopefully the government can do something with this. I would suggest you to do the same
Tourist567 Send email
 
Mar 14, 2012

Harrasment and Threatening

Some products were checked out and at the end of it, we asked to total the bill, and it amounted to a lot more than we had... so we said we shall come back the next day... Some Singaporean guy (going by the name of eric---- with very bad oral hygiene) said NONONONO, we can't leave like that... i said ok... how about i take half... then this guy started to get very irritable. Naturally, I walked out... unfortunately they cornered my husband... he couldn't leave... demanded to take out the wallet... and took all the money he had ($1, 000) and let him go without anything...
Next day we went with someone who speaks their language and tried to negotiate... and he wouldn't budge... the negotiator told us these guys are very smart in how they conduct their business... as they did not physically threaten us there is very little the authorities could do... Some how the emotional trauma is not considered in these instances... So in the end we lost $1700 and got only 2 products.
I tell you... this is the worst of Singapore... its a shame...

NEVER GO TO STAR ONE PEOPLE
Visitor55 Send email
 
Mar 14, 2012

Harrasment and Threatening

DO NOT GO TO THIS STORE! IT IS DANGEROUS AND A RIP OFF! I had an experience even worse than the above reports. On a recent visit, I negotiated a reasonable (but not fantastic) price for an iPhone 4. When I went to pay for the phone, the store attendant entered a price 30% above the value he had just agreed upon into the credit card machine. I refused to sign the receipt and told him that I would pay the price that we agreed upon, but no more. He said that there was an activation fee and insisted that he had told me about this previously, even though my friend who was accompanying me and I insisted he had not mentioned it. I continued to refuse to pay the fee he hadn't told me about. He then said he was going to call the police and proceeded to make a call. After this, he insisted that I wait in the shop until the police arrived. The whole thing seemed bizarre, so I tried to walk out of the shop. The attendant and some other employees blockaded me into the store and refused to let me leave. They pushed me, and said that I was trying to assault them. Employees of other stores watched but did nothing, so I called out asking them to call security. In the meantime, the attendant who had served (I should say manipulated rather than served) me in the first place had scratched his face, and was telling the other employees that this was an injury he sustained when I "attacked" him. The police arrived and were very professional. They watched the store CCTV recording and concluded that I did not assault the attendant (surprise!) as far as they could tell, but that it was difficult to see all the footage. The attendant then told the police that he would press civil charges if I did not buy the phone. The police explained to me that this could mean that I would not be able to leave Singapore (I was a visitor) until the case had been reviewed by another police officer (an "investigating officer"). Eventually, the attendant agreed to sell me the phone for a price closer to the one he had originally offered me, and I purchased it solely as an assurance that he would not press charges so that I knew I would be able to leave Singapore without having to go to court. When I was leaving, the police informed me that such events are common in Sim Lim square and that the locals do not shop there for this reason. DO NOT GO TO THIS STORE!!!

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