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stonedine

United States

Consumer complaints and reviews about stonedine

User925543 Send email
 
Mar 30, 2012

Poor Quality/Craftsmanship

G'day thanks for your post & very interesting reading all the comments. I'm looking for a decent frypan & a decent Wok. Are there any brands on the market that are superior in performance & don't require huge amounts of advertising spin. Every brand I look at seems to be all false claims.?
User924234 Send email
 
Mar 27, 2012

Poor Quality/Craftsmanship

Thanks for the information on this cookware. I was about to purchase Stonedine, but changed my mind after reading your complaint along with all the other comments. To many of these companies which inundate us with TV Informercials seem to be rip offs.
A-rip-off-company Send email
 
Mar 20, 2012

Poor Quality/Craftsmanship

We purchased the cookware about 9 months ago. The non-stick skillet stuck on eggs and/or bacon. I never used a scrubber but the finish started to flake off. I contacted Stonedine and followed the instructions for returning the pan for a "guarante replacement". That is a joke. After spending the postage to mail it back, it has been 4 months and nothing. We have e-mailed and called only to be either ignored via e-mail or put on hold for customer service then "accidently" disconnected repeatedly. Do not waste your money. They have no customer service and obviously do not stand by their claim.
Aaronsaxton Send email
 
Mar 9, 2012

Poor Quality/Craftsmanship

There is a very good reason you will not find a serious chief using this equipment - it doesn't work.

What the original poster stated is all true, and the company's customer service is absolutely terrible. Buy at your own risk.
Rob____1 Send email
 
Mar 2, 2012

Poor Quality/Craftsmanship

The best way to clean that stove top is with a decent cleaner and a razor blade. Be careful obviously. You basically "shave" the stove top clean.
CampChief Send email
 
Feb 27, 2012

Poor Quality/Craftsmanship

I only use cast iron...to the lady turning the heat up high first then lowering the needs a cooking lession ...always start low let the pan cone up to temp... With cast iron I always cook on medium low heat. Since cooking with evoo its burn rate is less than 225
In conclusion use cast iron it'll out last you if you take care of it and its cheaper and cooks better than non-stick stainless steel
BLPoole Send email
 
Feb 27, 2012

Poor Quality/Craftsmanship

Thank you Deb. You saved us from purchasing this product. I knew something was up after watching their commercial. Thank you to drillersmum for your advice as well.
I feel very bad for brian9424 as well. It sounds like the company employs a bunch of jerks on top of all that. I'm so happy that I found "Complaints Board" Good job everyone. We need to get the word out to everyone! Thanks again
Don't buy from China, buy USA if possible. Bob Poole

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