I had a contract with sds of America for a new roof, it took three months to start the job and several abusive phone calls from Jim Kennedy the owner of the company, complaining he didn't get enough money to start the job as people rob him and his wife was dieting.
Three months of weathering storms without even a cover over original damage.
The insurance proceeds were dispersed in thirds, and when the roof was finaly put on I complained it did not look right in place, Jim said it was how it was supposed to look.
On the final payment day they sent a reresentitive that didn't know how much the final balance was meant to be, I had him call Jim Kennedy, as I did not want to have any confusion, it was agreed up that I sign over the insurance check and that they owed me 868 and that I was paid in full, they even signed off on the contract, but I did not get a lien release, several months go by and no refund. I contact Jim Kennedy and he assures me he come and settle, but never does, so finally I file a complaint to the bbb, I get a call the next day from Jim Kennedy of sds say that I did not pay him in full and I owed him money.
He takes me to court, not once but twice and both time the judges rule in our favor that he owes us money because we have a signed contract paid in full and they owe us change.
A few months ago after some bad storms our roof starts leaking, I call Jim Kennedy, he said I don't have a warrant because I didn't pay him in full, now every time it rains it leaks and is now within an inch of an electrical outlet, but he refuses to fix it or honor the warrant, and insists I pay him what the judge awarded against him.
If you she storm damage specialists sign in anyones yard, do the homeowner a favor and let them know these people will screw them, and not honor anything in their contract, not to mention buffeting the insurance claim to cover deductibles...insurance fraud I believe.

I remember a moment when Jim was trying to get me to sign this new agreement, which i refused and his emotions just went Ballistic!. He started to yell and say things like "What Is Wrong With YOU!" " I'm Trying To Help YOU! " and while he was yelling! I looked at David and asked him is this how you guys treat people? David looked at Jim with so much anger, but Jim just went on and on trying to get me to sign. Man all i have to say is wow what an experience.
I also would have to agree with you about how does he keep his A+ when it does show about 6 complaints on one of his BBB report. It's just a horrible feeling to go through it in this way and it is even worst to have a friend who works for him and betray you for an extra $ Dollar in their pocket. No Honor at all I say and disgusting in the lowest form. I just can't believe we went through this >: / And, I am still angry