I went without a cell phone for two weeks while Straight talk had a problem porting in my phone. My old service said the phone number was ported out, straight talk could not find it in their system. They sent me three sim card as they kept messing mine up trying to set the phone number. After that, they refuse to give me credit for the two weeks I lost. My LG620 phone that I purchase has an MP3 player in it. I purchased a memory card and USB for it, but no driver was available throught the Straight talk or LG customer service or web sites. It takes several minutes to download pictures sent to me, or to send pictures. The phone has ringtone issues where it will only play 5 seconds of the ringtone you put in it. Customer service is rude, and hangs up on you when they don't have an answer. Several calls with nothing resolved.

I purchased a phone 4 days ago, phone was defective return it to get another phone that does not work. To find out that where I live and where I am staying to due a family emergency the phone is not capable. Although, it says unlimited it is not, it is only unlimited in the zipcode you are living in. I called the company who agree to change my number temporary so I can use the phone. Well I am still waiting it been two days, 2 calls and 48 hours I still have the same number. I can't use the phone, I tried to return it Walmart will take the phone but won't give me my money for the minutes. Walmart does not stand by the product they are selling and neither does the company. I reported them to the better business bureau in NY and in Miami Florida which they are located. Everyone who has a problem should report them because it will give fuel to the government to shut down this fraudelent company. I even recorded their conversation filled of lies and will take them to small claims court if I have too. Customer Service via email will only respond once to your comments and then indicate that someone will contact you within 48 hours. LOL--That like the Easter Bunny bringing me a bag of loot1