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Stubhub!

United States,
Texas,
Sandy Hook

Consumer complaints and reviews about Stubhub!

Lcantu Send email
 
Mar 6, 2018

Wrong seating Chart on STUBHUB!

I purchased three 1st row ringside seats to the Mikey Garcia fight as soon as they went on sale from Stubhub! I then got an email from the venue offering me tickets as well. I noticed the seating charts were totally different. I then reached out to stubhub and they admitted they had the wrong seating chart. They told me they would either give me the seats I wanted or even better seats. And if they couldn't do that they would give me a $850 valture. I called to get an update and spoke to a really nice lady and she said they were not able to get me the seats I wanted. My options were to take the seats i originally perchased in the wrong location or take the valture. It doesn't make since for me to take the valture because the event is this weekend and the ticket prices are a lot more now. So I would even get worse seats. I emailed STUBHUB about this about a month ago and they still have the wrong seating chart on their Website. Totally unacceptable. Many people will be upset about this. I will never purchase tickets from stubhub. You live and you learn.

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