Submit a Complaint

Sun Communities

United States

Consumer complaints and reviews about Sun Communities

Tdevonish031 Send email
 
Oct 25, 2018

Fraud.. My lease expired they still rented under my name without authorization

My name was suppose to be off the lease. Advised byyour staff it would be. Fraudulent rented under my name.
I originally requested my name to be taking off the lease I had with my sister back October 2016 because I moved back to NY and I didnt want someoneliving under my name.I was advised by Joseph Lyle along with Frances Colon (with a run around) that i would have to wait till February 2017. Which I requestes again to be relinquished from lease which I was advised to fill out documents and I would no longer bare responsibility for the property. This company continued to rent after my request of taking my name off lease along with allowing remaining tenant to live month to month fraudulently under my name even though they knew i no longer lived there and didn't want my name on the lease. I have documentation proving this. Now i have a bill in collection for a place I havent resided in 2 and a half years

Fraud.. My lease expired they still rented under my name without authorization

Badtradepractices Send email
 
Jun 26, 2018

Bad trade practices

Lived at a Sunset Ridge Community for almost 11 years. I had a lease from every time. At the end of my lease in 2018 I decided to go month to month per their contract. I paid month to month in April. I received a 60 day no renewal letter stating will evict me. I paid the month of May. June 2018 made an attempt to pay. June 8th got served by the JP office to appear in court. June 20th 2018 has court and Judge dismisses case. Tried to pay my rent in June and again company will not accept my check. I guess I need to hire a real estate attorney to hold my lot rent in an escrow account. Need other people that are will to testify against this company/corporation. Called Attorney General, News, and Housing Dept. who else is next?
standstrong Send email
 
Sep 16, 2016

poor management

The manager at fox creek is breaking his own laws plus laws pertaining to handicap parking and blocking the sidewalk access for wheel chairs with his golf cart..He also is parking right in front of a fire hydrant.This has been going on for 2 or more
months along with many other things>A pool was
unsafe do to a solar malfunction it was like that for months and they did nothing until my room mate called him on it.I have written two letters and sent pictures.I have not heard back..I have a lot of other items that they have neglected but demand we take care of our side of the street.I finally confronted the manager and now he sent me a letter with addendum saying I was threatening or intimidated him.He is the intimidating one .He wants me to sign this letter so he can throw me out and take my house..WE need to stand up to this for w.hat is right, protecting the rights and safety of all the people but most important the disabled that cannot stand up for themselves. I am retaining a Attorney and hope i get support from those that feel the same way..thanks
Grizzlybear1 Send email
 
Aug 21, 2016

Hostile Inviroment

This Mobile home Park is a Joke , the new owners ( sun Communities ) come up with these new park rules as they see fit . stupid charges , our city charges $ 6.00 for garbage pick up and the park owners charge us $ 12.00 , rent goes up as they seem fit , we received a notice of monthly lease termination, for no reason at all , we were always rule comply ant.never late on our lot rent . there were also 5 more residents that received the same termination notice at the same time as ours . i am a disabled Vietnam Vet , and can't move around to good and have PTSD. Thank you sun communities for having no heart and feelings for our VETERANS. your so called managers need an attitude adjustment . signed pissed off resident .

Hostile Inviroment

Family Investors Send email
 
Oct 30, 2015

water bills/ defective water meters

For 12 years we have fought with Sun Communities Westbrook mobile home park over high water bills.
Some of those bills have been over $200...for just one month usage!
We are not the only people complaining, but most people just can't fight the corporate juggernaut.

We're a small company, but have deeper pockets that most of the families who are residents so we have done our best to lead the fight to lower the water bills.
Besides just charging the highest fees for providing the water & sewer service they can, the park is using water meters and remote sending units which are very old and/or defective and that give inaccurate and higher readings of usage. Since some of their fees are based on a % of water used, those fees are also raised. Some of the residents who could not or would not pay the exorbitant fees have been evicted. Since few residents can afford to pay $10,000 or more to move their homes, they end up forfeiting them to the park.

So why can't we do something?
It is difficult.

The parks buy their water from the municipality they're in and re-sell it to the residents. The municipality gets paid by the park and hasn't and real jurisdiction on the water bills the park sends the residents. The parks also own the water meters and remote sending units located on the lots so the local water departments have no responsibility nor right to maintain them.
The parks are quick to tell you that various state rules govern what they can charge and do and what they are not allowed to charge or do regarding water & sewer fees.
But it's largely a sham.

They routinely deny on-site inspections and have successfully blocked most investigations into how they bill, hiding behind confidentiality laws and jurisdictional confusion.

We were able to force them to replace (1) faulty remote sending unit and our bills fell back to more or less "reasonable" levels, but
They will not replace faulty water meters (Some actually have water inside..you can see it through the glass!) and the usage is still inflated from reality.

We believe that the best way to combat them on this issue is to get state laws changed to allow some oversight!
Another way is to spend the money on suing them. If nothing else a rash of suits might help to shine a spotlight on their activities. Of course their response in the past to our legal actions were to bring their own against us; trying to evict us for "rules" violations and to run our legal bills up to levels we couldn't afford.

Political pressure would seem to be a good option, but when we tried our efforts were wasted.
Sun Communities gives a lot of money to our local Democratic party which is the dominant political group in our area so they wouldn't take them on and for whatever reason the Republicans refused to get involved as well.

If you have comments or questions please write to: [email protected]

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username