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Sunstates Security

United States

Consumer complaints and reviews about Sunstates Security

User926812 Send email
 
Apr 4, 2012

Treatment of Employees

For those of you that think i am a disgruntled ex-employee, think again. I am not angry at all, just somewhat perplexed. I always thought that you had to be fired on the clock and in person, but maybe I am wrong, maybe you can call people and fire them !! There are no perfect employees, so yes, I may have been wrong at times. But, my issue is, where's the corrective training, where's the one standard for all. Let me give you an example. Why is it that double shifts are forbidden, that is unless you need a 3 day weekend and you work a double when you return, to make your 40 hours. When we lost a supervisor, the rest of us sergeants and above had to work 12 hour shifts, when you tried to get a double and have at least one day off, you were told no, and that the Company (Sunstates) forbid it ?? I am not about to go to the client, if they don't police their own house, then let them pay for the indiscretions that occur. And I have no malice toward the guards that worked with me. I generally worked with the same 3 guards and they were exceptional, did everything that was asked of them, took abuse and kept on trucking. Kudos to those 3 that made my job easier.
User53606 Send email
 
Apr 3, 2012

Treatment of Employees

I was an employee of Sunstates Security LLC based out of Raleigh NC. I was hired by the owner of this company as an Operational Support Manager. The owner promised me benefits including Major Medical Insurance, Pay Raises, and 401k Retirement. He did start me with Major Medical Insurance but after a few months I was told that he he was not going to pay for my insurance so he was changing my title so I would not fall into a category where He would be responsible for my insurance. He did change my title and took away my insurance. I asked him about my 401 K and was told that it would start in December, but guess what, he lied about that too. I did not receive any pay raises. You cannot believe anything you hear about this company because the owner is not to be trusted. I left a company I have been with for 26 years because of the promises made to me. When I was terminated from this company, I was taken to lunch on Friday, told what a good job I was doing and then terminated. I was told that they were cutting back, but guess what, a replacement was in the office on Monday after I was termed on Friday. These people do not care about employees or families, only on how much money that he can make. I was lied to over and over. This company is not to be trusted.
User926812 Send email
 
Apr 3, 2012

Treatment of Employees

I work, or did work for Sunstates up until yesterday. They have no SOP's worth a darn, and everything is a grey area so as they can fire at will. I got fired for issuing a company ticket to a vehicle parked on the property with out of date License plates. we are not law enforcement they told me, LOL, the week before my site boss, a captain issued 6-8 tickets for illegally parking in the handicap zones. Is this also not a law enforcement issue. As for favourites, well, if you get there after rolling about of bed in a slept in uniform, don't wear half of the said uniform, walk around with coffee all day, and don't shave, then yes, you are employee of the month. And no offense ladies, but if you are female, then heck do what you want when you want.
As for checking the premises, only do it if you aren't busy with personal stuff. Don't worry, I will close the roof access panel that's been open all day through 2 other shifts.
As for the uniforms $$, how do you know what is what. They charge different amounts on different paychecks.
I signed of for 32 hours a week, it was nothing to work 56, why ?, cos they are to lazy to hire anyone.
I also got a 30 day review that gigged me for not doing the on line Sunstate courses, well they said that we did not have to do it on our own time. I mention this, and was told no doing it at work. Then I get gigged and I argue, then he says, oh ok, you don't do anything on third shift, do it then. To late after my review went in.
Do the clients know that after they leave Sunstates guards do absolutely nothing ?? Someone should tell them.
FLO4life Send email
 
Mar 18, 2012

Training BS

This company feeds employees a great line about all the opportunities the TSC program will provide. IT IS BULL!!! All this position consists of is more work and no reward for the TSC. Supposedly the TSC was supposed to get all kinds of certifications, now it seems like we will have to pay for this out of our own pocket!!! I could hardly pay all my bills on the meager amount that this company pays!! Plus there was all this extra work that came with the job, I know some items had to be done when classes were taught, but the "training director' wanted us to keep track of all the sites in the region...isn't that what the site supervisors are for? Or better yet, isn't that what he gets paid to do???? Never mind his constant talking about all the things he has done and how great he is! What a crock!! This company used to have a great training director, but he must have got fed up with all the BS as well and moved on to greener pastures!! Word to the wise, if anyone approaches you about becoming part of the TSC program, RUN!!! This group wants to do nothing but use you up until you don't have anything else left and then they will move on to the next person that beleives all their lies!
Sunstates Quality Assurance Send email
 
Mar 18, 2012

Training BS

Sunstates Security takes great pride in supporting its employees and quality of our training program. I encourage you to contact the toll free, confidential help line to review your concerns so we may provide proper assistance (877) 552-3669.

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