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TaxAct

United States

Consumer complaints and reviews about TaxAct

bubinish Send email
 
Apr 3, 2014

designed to fail

I used the free taxAct system twice before and was not prepared for such duplicity. The program has been deliberately designed to make the free tax application the most miserable and disgusting experience of your life: you will lose complete confidence in the government and culture that delivers this kind of product under the guise of a free option.

Studded with popups, promotions, distractions, and solicitations to deliberately entice the user to pay money for getting the failed program to work, taxAct is not what one expects from a government supervised program -- it is another compromise with extortion and scam.

Correcting errors becomes a labyrinth of having to go back through previously completed pages and do them over again: if you miss one completed change, the program will fill your form with you main income left out; in this case you get a zero return since 80 percent of your income is missing. TaxAct represents the monumental corruption and dissimilation that plagues this country.

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