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TeleBrands

United States,
New Jersey

Consumer complaints and reviews about TeleBrands

Ian Send email
 
Mar 3, 2012

Bad service

My husband requested a PediPaws order. It came in at twice the amount he said he had paid for it. Much to our surprise, we then received another (unrequested) order. I refused the additional order and returned it on 10/03/08. Upon my first call (at the end of October), I was told they had just received the package on 10/27. Please allow 10-14 business days for the refund. After 14 days, I called again. This time I was told it would be expedited and I once again, would have the refund within 14 business days. I just called again, 12/15. I asked to speak to a supervisor who asked me how I returned it. I told her that was irrelevant, because their on records showed it coming back to their warehouse in October. She said, once again (they are always very apologetic) I can expect my refund shortly. After stealing the money from our account, I can see they are just hoping after two months, we would just forget. Be careful dealing with this company.
M. Tester Send email
 
Mar 3, 2012

Bad service

I called in my order for Lint Lizard special seen on tv about 4 weeks ago. Provided my credit card number for the 2fer deal. I have no notice that I ordered, no sign that they processed my order, no customer service. Who has my credit card #?????

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