Below are the details of the problems we have had with The Bedding Experts.
In October 2008 we went to The Bedding Experts store in Orland Park, IL.
We selected a Sealy Tranquil Sea (queen) set for $1, 483.57.
10/25/08 The Bed was delivered.
11/01/08 We went into the store because a large lump had developed in the bed. We brought pictures of the bed. Bedding Experts agreed to replace the bed.
11/03/08 Replacement Tranquil Sea set delivered.
01/07/09 We went back to the store because the bed developed a large lump again. We brought pictures of the lump. The manager (Tim) told us that Sealy had a problem with these beds and he was told the problem had been fixed by Sealy. Bedding Experts agreed to replace the bed again.
01/12/09 Replacement Tranquil Sea set delivered.
02/16/09 We went back to the store because the bed has lumps again. We brought more pictures to show Tim. I said this was our third bed with the same problem and at this point I ask for my money back. The manager (Tim) informed me the Bedding Experts has a no refund policy and all sales are final. We were not returning the bed because we didn’t like it; we were returning the bed because it was defective. Tim said the reason did not matter and we could not get a refund. He said we could have a credit to buy a different bed. I have been unemployed for six months and explained that we could not afford a different bed. Tim told us that was our only option.
03/22/09 We went back to the store and decided on a Sealy Meadowcrest (queen) set.
Tim insisted we pay an additional $500.00 for this set. I paid this on my credit card so I would have the ability to dispute the charge if we have any problems with this bed.
I my opinion, you should consider the risks of buying from The Bedding Experts before you make a purchase.

Also, if ANYONE has a problem with their mattress please call us in customer service at 866-395-5511. We are here to assist you.