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Timtara.com

United States

Consumer complaints and reviews about Timtara.com

Rahulreddy Send email
 
Feb 28, 2012

POOR CUSTOMER SERVICE

I paid for an item on 15-08-11. Now its 8 days post payment.
i got a mail saying that my item is ready for shipment on 17-08-11.
till now they didnot ship it. I called their cust service today.
To my surprise the lady who spoke to me dont know how to respond to a call. She kept on saying that it will take another 4-5 days.I asked about the reason why the item was not shipped till now, she just disconnec ted my call.


My order details:
Your timtara Order Details are:
Transaction Id : 10036082
Order Date: 15th Aug 2011 07:25 pm
Payment Mode: Credit Card / Debit Card / Net Banking
Suhel55 Send email
 
Feb 28, 2012

POOR CUSTOMER SERVICE

Call your bank (if you have paid via credit card) and ask them to CHARGEBACK the money due to NON-DELIVERY of goods in the committed time frame. Not only will the bank recover money from the merchant but will also impose a fine on the merchant. Register your complaint on other consumer rights. I did this and my bank gave me the amount back. You acn also write email to these email id [email protected], [email protected], [email protected], [email protected] is the payment gateway provider for Timtara.

Just dont let you know fight against them. Its your money.

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